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Cd-rom and separate dvd-rom not working

By foxynclady33
Jul 5, 2010
  1. these won't work need help
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Tell us about your computer... brand and model...
    Have you had the case open recently, or in enough vibration of a move that caused the cables to vibrated out of their slots.
    Go to Start->Control Panel->System->Hardware->Device Manager and see what is listed with a red, yellow or grey flag... which can sometimes be a clue.

    It is not uncommon for an optical drive to fail after heavy use, or after a year, but it is uncommon for both to fail, so either a cable has become unplugged or something else is setup incorrectly.
    It would be helpful to know as much as you can tell us about the computer.
     
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