TechSpot

CiD Pop-Ups!!!

By temir
Nov 7, 2007
  1. Hi,
    I have the CiD pop-ups, they are very annoying!!! And they slow down the computer also!
    Can you please help me??? Thanx!
    I've already followed all the instructions of this page:
    Viruses/Spyware/Malware, preliminary removal instructions

    Here are the logs...
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Delete all files in AVG Antispyware quarantine.

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    Dap

    Close control panel.


    Open notepad and copy/paste the text in the code box below into it:
    NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
    Also ..

    Pay particular attention to this :-

    Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
    Code:



    Save this as CFScript.txt

    Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

    [​IMG]

    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.

    Regards Howard :wave: :wave:

    This thread is for the use of temir only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. temir

    temir TS Rookie Topic Starter Posts: 87

    Here are the logs you requested.
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    Protected Exchange (MainService)

    Close the services window.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    nprotect32.exe
    Flaw New.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

    O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)

    O4 - HKLM\..\Run: [Base road long save] C:\Documents and Settings\All Users\Dati applicazioni\File dvd base road\Flaw New.exe

    O8 - Extra context menu item: &Search - ?p=ZNfox000

    O23 - Service: Protected Exchange (MainService) - Unknown owner - C:\WINDOWS\system32\nprotect32.exe (file missing)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or folders(if there).

    C:\WINDOWS\system32\nprotect32.exe
    C:\Documents and Settings\All Users\Dati applicazioni\File dvd base road

    Reboot into normal mode and rehide your protected OS files.

    Post a fresh HJT log and let me know if you`re still having problems.

    Regards Howard :)

    This thread is for the use of temir only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. temir

    temir TS Rookie Topic Starter Posts: 87

    Thank you very much!!! You are GREAT!!! ;)
    Now everything's OK!
    There are no POP-ups!!!
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is clean.

    Delete the following folder.

    C:\qoobox

    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of temir only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. temir

    temir TS Rookie Topic Starter Posts: 87

    THANK YOU VERY MUCH AGAIN!!! :wave:

    This thread is now closed: If you need this thread unlocking, please pm a moderator with a link to the thread.

    Only the original thread starter can do this. Anyone else, will be ignored.
     
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