Dear Sir/Madam,
I was doing the 7 step guide for the pc at my parents' home.
I downloaded Mbam and ran a quick scan. It came up with several infections so I selected everything and clicked 'remove selected'. Then when I went to restart my pc on the restart it was asking for a windows activation key. This copy of windows xp was a pre released test version so I don't have the key. I restarted the pc in safe mode and went onto to Mbam. I restored all the infected files and restarted the pc and it was working fine. I tried logging on today and now it's asking for this windows activation key. I went on Mbam (in safe mode) but there is nothing to restore now. I ran a quick and full scan and there was one file infected. Removing this does not solve the problem.
I wish I hadn't have run Mbam in the first place as the pc was at least working without it. Now I don't know what to do. I can't even start the pc in safe mode with networking without it asking for this key.
Btw system restore was turned off.
Can anyone help?
Gavin
I was doing the 7 step guide for the pc at my parents' home.
I downloaded Mbam and ran a quick scan. It came up with several infections so I selected everything and clicked 'remove selected'. Then when I went to restart my pc on the restart it was asking for a windows activation key. This copy of windows xp was a pre released test version so I don't have the key. I restarted the pc in safe mode and went onto to Mbam. I restored all the infected files and restarted the pc and it was working fine. I tried logging on today and now it's asking for this windows activation key. I went on Mbam (in safe mode) but there is nothing to restore now. I ran a quick and full scan and there was one file infected. Removing this does not solve the problem.
I wish I hadn't have run Mbam in the first place as the pc was at least working without it. Now I don't know what to do. I can't even start the pc in safe mode with networking without it asking for this key.
Btw system restore was turned off.
Can anyone help?
Gavin