I am at my wits end trying to help an acquaintance with a problem. A while back I installed a Lite-On CD-RW/DVD-ROM Drive along with Roxio Easy CD Creator 5.3.5 Platinum in an HP Pavilion 6835 for a family (Celeron 800, 128 MB RAM). They recently purchased and installed Windows XP Home with SP Home (I can't remember if 98 or ME was installed previously). Now, XP is not recognizing the drive at all. It is recognized correctly in the BIOS, which I have updated to the latest revision. When I put a disc in, the drive spins up, but nothing else happens. I figured something might be amiss between Roxio and SP2, so I tried to uninstall EZCD, but it says I need the CD for that - which, given that the drive is not recognized, does little good. I tried replacing the drive with a different brand/model - same problem. In the device manager, the little yellow exclamation point appears, claiming that the drivers are loaded, but the hardware cannot be found. If I uninstall and let windows find the drive, it sometimes claims to find it, but never says it is ready for use. I have also tried putting the drive on the same IDE channel as the HD and tried a different IDE cable - all to no avail. Any ideas?