TechSpot

Computer freezes/locks up and now also restarts

By animestan
Nov 7, 2009
  1. Hello, i've been having a re-occuring problem with my pc. This error has only occured during gaming. Visual indication would be the screen freezing on a specific frame. Sound would indiciate a reptition/loop of the last half second of noise produced by the game. And for my pc case, i have a led that connects to the HDD that blinks to show HDD activity. When the freezing first starts, it would blink in a constant cycle, then a few moments later, the light would turn off, My screen would still be frozen, and the sound would not loop anymore, but only play the last sound genereated by the game. On another occasion, I decided not to manually push the restart button to get the pc going again, and I decided to wait and see what happens. The HDD LED light flashed and the sound came up for a split second then restarted.

    Things I've done to try to troubleshoot;
    1. Chckdsk (Using regular chkdsk in run will check to about 2nd or 3rd step, then it says errors found cannot run in read only mode.
    2. chkdsk /f
    3. Ran SEAGATE diag tools. Tests run: SMART check, Short drive self test, short generic test. Long self drive test. All tests came back as PASSED
    4. Right click My Pc -> Manage -> Disk Management -> Right-Click C drive -> Properties -> Error Checking -> Check Now. The test would not start till i rebooted (and i did so) I waited for the 5 step test to finish, and my regular boot up screen proceeded and i logged in.
    5. Cleaned out all dust from pc. Re-applied thermal paste to CPU
    6. Memtest86+ v4.00
    7. Made sure the rail or w.e PSU supports my pc and GPU
    *I've updated graphic card drivers, HDD firmware
    PC SPECS:
    Quad core Q9450
    Seagate 500gb
    bfg gts250
    kingston 4gb ram
    coolmaster 600W

    GPU: 33C idle, 55C load
    CPU: 39C idle 58C load

    Also on one occasion, after the restart of my pc I started doing what I regularly do. After I was done, I shut it down.

    Next morning, I turn on my pc, boot up and everything was fine, but I recieved an additional dialog box saying my pc has recovered from a serious error (dont know why it came up, and if it should come up, shouldnt it have come up after the auto restart ?)
    Heres the log in event viewer.

    Source: System Error
    Category: (102)
    Event ID: 1003

    Error code 000000ea, parameter1 88568b30, parameter2 89269208, parameter3 8907f110, parameter4 00000001.

    In bytes:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 65 000000e
    0020: 61 20 20 50 61 72 61 6d a Param
    0028: 65 74 65 72 73 20 38 38 eters 88
    0030: 35 36 38 62 33 30 2c 20 568b30,
    0038: 38 39 32 36 39 32 30 38 89269208
    0040: 2c 20 38 39 30 37 66 31 , 8907f1
    0048: 31 30 2c 20 30 30 30 30 10, 0000
    0050: 30 30 30 31 0001






    Any solutions?
    Thanks
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,065   +169

    What is the make and model of your motherboard? What operating system are you running?
     
  3. animestan

    animestan TS Rookie Topic Starter

    Xp Sp2
    P5Q-E Asus
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,065   +169

    Thanks,
    those 2 items are part of a computers specs. A bios update for the Asus motherboard, and applying all the missing Windows Updates including Service Pack 3 and IE8 will be a good thing to do now
     
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