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Computer gets the BSOD when i try to play games

By John Goings
Jul 15, 2013
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  1. When ever I try to play games it doesnt matter if its a computer game or a facebook game after a while I get the BSOD but I can watch youtube videos and whatever else without a problem.
    when it BSOD's it says "A clock interrupt was not received on a secondary processor within the allocated time interval".
    The system is not Over clocked. I assumed it was the GPU but now im not so sure.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,061   +169

    What is this computer? Laptop or desktop? Make and model?
     
  3. John Goings

    John Goings TS Rookie Topic Starter

    It is a cyberpower PC with upgrades done to it

    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name IMMORTALPRINCE
    System Manufacturer MSI
    System Model MS-7390
    System Type x64-based PC
    Processor AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, 3013 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. V1.1, 3/26/2008
    SMBIOS Version 2.5
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name ImmortalPrince\Immortal Prince
    Time Zone Eastern Daylight Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 4.00 GB
    Available Physical Memory 1.95 GB
    Total Virtual Memory 8.00 GB
    Available Virtual Memory 4.68 GB
    Page File Space 4.00 GB
    Page File C:\pagefile.sys
    it has an nvidia gts 450 hope this helps
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,061   +169

    Okay... Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files. Right-click sending the files to a compressed(zipped)folder. Upload that folder as a file here
     
  5. John Goings

    John Goings TS Rookie Topic Starter

    Ok here you go. the ones from 2011 was my video card I fixed it when it happened now this one im not sure.
     

    Attached Files:

  6. KaioL

    KaioL TS Rookie

    The BIOS on your motherboard looks old. Maybe an BIOS update might fix your problem.
     
  7. John Goings

    John Goings TS Rookie Topic Starter

    Ok how would I go about that? Also how is it an MSI MoBo with AMI Bios?
     
  8. John Goings

    John Goings TS Rookie Topic Starter

    Will the live 5 update tool work?
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,061   +169

  10. John Goings

    John Goings TS Rookie Topic Starter

    Ok I am at work right now so I will do it when I get home tonight. should I update bios first tmagic or do what the thread you posted suggests?
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,061   +169

    Save the bios update for last
     
     
  12. John Goings

    John Goings TS Rookie Topic Starter

    Ok so I did everything the post suggested memtest passed. not overheating. nothing so I updated the bios started minecraft 7 minutes later BSOD saying "IRQL not less or equal" something different means were are making progress right? uploaded the minidump
     

    Attached Files:

  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,061   +169

    Test the hard drive by going to Computer, and right-click on the C drive. Select Properties, Tools, check now. Put a check mark in both boxes to set a disk check on the next start up
     
  14. John Goings

    John Goings TS Rookie Topic Starter

    Ok took a LONG time. I believe it said no errors found. does it make a log?
     
  15. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,061   +169

    Yes it makes a log but it is not important... Just see if the BSOD's improve or stop altogether
     
  16. John Goings

    John Goings TS Rookie Topic Starter

    BSOD in 7 minutes so about the same. this time it said tried to execute from non executable memory
     
  17. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,061   +169

  18. John Goings

    John Goings TS Rookie Topic Starter

    What do you mean by 7 passes? 7 full tests? I ran it once too 100% with no errors
     
  19. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,061   +169

    7 full passes. Each pass has several tests. One pass is not enough.
     
  20. John Goings

    John Goings TS Rookie Topic Starter

    I didnt have a chance to do this yesterday I will do it when I get home tonight. By letting the test run to an overall 100% isnt that more than 7 passes?
     
  21. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,061   +169

    Could be depending on how much memory is installed and the speed of the CPU
     
  22. John Goings

    John Goings TS Rookie Topic Starter

    Ok did it no change
     
  23. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,061   +169

    Post any new BSOD's...
     
  24. John Goings

    John Goings TS Rookie Topic Starter

    Sorry been a bit busy with work lately. the 2 latest BSOD's were "A clock interrupt was not received on a secondary processor within the allocated time interval".
     
  25. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,061   +169

    Same error as you started with... GPU or a power supply problem now
     


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