Computer not seeing external hard drive or usb 4 port hub

By alexgray
Jan 14, 2006
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  1. Both devices when plugged into USB port appear in "Device Manager" but not in "My Computer", why should this be?
  2. Peddant

    Peddant Newcomer, in training Posts: 1,644

    Try deleting/disabling them in device manager.Disconnect them from computer,shut down,reconnect both,then Start.Might solve problem.
  3. alexgray

    alexgray Newcomer, in training Topic Starter

    I have uninstalled both devices in Device Manager, unplugged them and then replugged them into USB ports, but still not appearing in My Computer.
  4. Peddant

    Peddant Newcomer, in training Posts: 1,644

    Yes,but did you shutdown first ?
  5. alexgray

    alexgray Newcomer, in training Topic Starter

    Not sure if I understand what you mean by shutting down first? After uninstalling and unplugging the devices I restarted the PC and tried plugging the devices in again, but with the same result. As soon as I plug them in the both appear in Device Manager under Other Devices but not in My Computer.

    When I plug them into my laptop they immediately appear in Device Manager under Universal Serial Bus controllers and the hard drive also appears in My Computer, likewise when I plug a memory stick into the 4 port usb hub it registers in My Computer as a removable disk (E).
  6. iss

    iss TechSpot Chancellor Posts: 2,896

    does your desktop and your laptop have the same file systm? ie; are both formatted NTFS or Fat32?

    also is this 4 port hub an eternal hub? if it is have you tried plugging the external hard drive into the usb port on the rear of the computer?
  7. Peddant

    Peddant Newcomer, in training Posts: 1,644

    Just to clarify-Delete devices from device manager,unplug devices from computer,switch off computer,plug in devices,start computer.
  8. alexgray

    alexgray Newcomer, in training Topic Starter

    Yes, I have already done all that!
  9. Peddant

    Peddant Newcomer, in training Posts: 1,644

    I s your HD, partitioned,formatted etc ?
  10. alexgray

    alexgray Newcomer, in training Topic Starter

    Yes this is done by the manufacturer Medion
  11. IronDuke

    IronDuke Newcomer, in training Posts: 1,267

    Does it show up in 'Disk Management'? If so give it a drive letter.
  12. alexgray

    alexgray Newcomer, in training Topic Starter

    No, there is no sign of it in Disk Management.
  13. alexgray

    alexgray Newcomer, in training Topic Starter

    Is there no one out there with a answer to my problem?

    Alex.
     
  14. Peddant

    Peddant Newcomer, in training Posts: 1,644

  15. alexgray

    alexgray Newcomer, in training Topic Starter

    The last suggestion on the list you sent appears to be the answer, but a bit to technical for me to attempt. I would require detailed instructions on how to do this.
  16. loupegarou

    loupegarou Newcomer, in training Posts: 47

    xp or 2k

    which os are you running and are you service packed up to the latest?

    Does your mobo have usb2
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