Computer randomly restarts

scr1b3

Posts: 20   +0
This all starting three days ago when I was just surfing the web and had a Word document open. The computer randomly restarted itself and has continue at least three times a day since then. I've already scanned computer for viruses and trojans using Symantec and Malwarebytes. Can someone please help me resolved this issue?

Crash Dump:



Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\MEMORY.DMP]
Kernel Complete Dump File: Full address space is available

Symbol search path is: SRV*c:\windows\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Missing image name, possible paged-out or corrupt data.
*** WARNING: Unable to verify timestamp for Unknown_Module_0000000c
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_0000000c
Debugger can not determine kernel base address
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.101209-1647
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Mon Jun 20 15:22:52.819 2011 (UTC - 7:00)
System Uptime: 0 days 1:11:03.703
Missing image name, possible paged-out or corrupt data.
*** WARNING: Unable to verify timestamp for Unknown_Module_0000000c
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_0000000c
Debugger can not determine kernel base address
Loading Kernel Symbols
Missing image name, possible paged-out or corrupt data.
.Unable to read KLDR_DATA_TABLE_ENTRY at 00000000 - NTSTATUS 0xC0000147

Loading unloaded module list
...Image path too long, possible corrupt data.
Image path too long, possible corrupt data.
.Image path too long, possible corrupt data.
.....Image path too long, possible corrupt data.
Image path too long, possible corrupt data.
.Image path too long, possible corrupt data.
.Image path too long, possible corrupt data.
.Missing image name, possible paged-out or corrupt data.
.Image path too long, possible corrupt data.
...
WARNING: .reload failed, module list may be incomplete
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {a92bdffc, ff, 0, 80545b7f}

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

*** WARNING: Unable to verify timestamp for Unknown_Module_0000000c
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_0000000c
GetContextState failed, 0xD0000147
Unable to read selector for PCR for processor 1
Missing image name, possible paged-out or corrupt data.
Unable to read KLDR_DATA_TABLE_ENTRY at 00000000 - NTSTATUS 0xC0000147
WARNING: .reload failed, module list may be incomplete
Missing image name, possible paged-out or corrupt data.
Unable to read KLDR_DATA_TABLE_ENTRY at 00000000 - NTSTATUS 0xC0000147
WARNING: .reload failed, module list may be incomplete
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
 
I just uploaded the crash dump file.

Thank you very much
 

Attachments

  • Mini062011-01.dmp
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