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Computer rebooted during AVG scan(i think)

By i_am_a_newbie
Jul 28, 2006
  1. My computer was on while I was asleep, and it was about 40 minutes into an AVG scan(I think, as they're scheduled for 8 am and i heard the post beep around 8:40). Anyways, as I was asleep I have no idea what might else might have been running or anything like that. I think it might've just been a random reboot, but if someone would take a look at my minidump, that would be appreciated. Thanks.
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    If this was just a one off crash, don`t worry too much about it.

    Your crash was caused by vsdatant.sys. This is part of Zonealarm.

    If your crashes continue, try updating Zonealarm. If that doesn`t help try a different firewall.

    Regards Howard :)
     
  3. i_am_a_newbie

    i_am_a_newbie TS Rookie Topic Starter Posts: 170

    Oh boy that was a quick reply.

    Ah, okay that puts me at ease. Zonealarm has been acting up actually, the TrueVector service likes to 'fail' a lot and require me to restart ZoneAlarm. It was recently updated but the problem persists. What other (free) firewalls can you suggest?
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Why not try the free Kerio firewall from HERE.

    Zonealarm is a very good firewall, but can cause problems on some systems.

    Regards Howard :)
     
  5. i_am_a_newbie

    i_am_a_newbie TS Rookie Topic Starter Posts: 170

    Thank you very much. I will give that a try if ZoneAlarm continues to cause problems.
     
  6. i_am_a_newbie

    i_am_a_newbie TS Rookie Topic Starter Posts: 170

    Another crash. BSOD barely poppedup, no text just blue.

    Anyways here's the minidump.

    If it is indeed ZoneAlarm again, I will proceed to install the Kerio firewall. Thanks in advance.
     
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your latest minidump is corrupt and unreadable.

    This may be a sign of faulty ram. However, before doing anything further, download the free Kerio firewall and disconnect from the net. Uninstall Zonealarm and reboot your system. Install the Kerio firewall and reconnect to the net. Check for any available updates and see how your system runs. If that doesn`t help proceed to the next step below.

    Go HERE and follow the instructions.

    Regards Howard :)
     
  8. i_am_a_newbie

    i_am_a_newbie TS Rookie Topic Starter Posts: 170

    Before I do so, this problem just got a lot worse.

    All kinds of programs are randomly crashing now. Firefox, NHL06, Warcraft3, Starcraft, also if I have any instant messenger window open sometimes the messenger itself crashes. It's pretty frequent, about 5-10mins having anything open, it will crash.
     
  9. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Oh dear that`s not good.

    Do as I suggested and see if it helps. If not follow the instructions in the link I gave you.

    Regards Howard :)
     
  10. i_am_a_newbie

    i_am_a_newbie TS Rookie Topic Starter Posts: 170

    Yanked cord -> Uninstalled Zone alarm -> Rebooted

    Proceeded to install kerio when halfway through my computer restarted.

    Attached is a minidump(hopefully it's readable).

    I now have Kerio installed and no problems as of yet.
     
  11. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your latest minidump crashes with a hardware error and IP_MISALIGNED. This is usually a symptom of faulty ram.

    Go and follow the instructions in this link HERE.

    Regards Howard :)
     
  12. i_am_a_newbie

    i_am_a_newbie TS Rookie Topic Starter Posts: 170

    I actually did the memtest + defrag/pagefile tests before I posted my minidumps. The RAM did fail the tests(together, individually they were fine), but I wanted to make sure they were actually making the system crash.

    Thank you very much for your help.

    I suppose my only option is to opt for some new, quality RAM?
     
  13. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Now if only you`d told me that at the outset lol.

    Just kidding mate.

    Regards Howard :)
     
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