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Computer restarts unexpectedly when playing games

By hmdfrs
Jun 26, 2015
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  1. I just build this computer 2 days ago, all items are new.

    Here's my spec;
    Intel Core i5-4460
    Gigabyte H97-HD3 Motherboard
    Cooler Master Power Supply Elite V2 550W
    Sapphire DUAL-X R7 265
    Vengeance 4GB Ram x2

    The restarts happen after an hour or two in game. Sometimes less than half an hour.
    Monitored my system heat (cpu and gpu), no significant heat change stays, only around 55 degrees C ( in game ) and 40 C.
    Updated BIOS but it still happens.

    Any chances of solving this without having to change any hardware?
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    The Sapphire DUAL-X R7 265 may need its thermal paste replaced. How old is this video card?
     
  3. hmdfrs

    hmdfrs TS Rookie Topic Starter

    New I guess? Unboxed it myself. I'll try replacing the thermal paste.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Well, if it is new you may not need to replace the thermal paste. Can you return it under warranty?
     
  5. hmdfrs

    hmdfrs TS Rookie Topic Starter

    I don't think I can return it. Let's rule that option out if can.

    (btw, still didnt replace thermal paste)
    The auto restart happens again. This time, on booting the pc (2 times) and windows update (once). I'm not even in game.
    Does this means the GPU is not the problem?
     
  6. hmdfrs

    hmdfrs TS Rookie Topic Starter

    Monitored the hardware using MSI afterburner.
    This is what I get when playing game until it crashed.
     

    Attached Files:

  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Can't read the file
     
  8. hmdfrs

    hmdfrs TS Rookie Topic Starter

    use RivaTuner
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    No thanks...
     
  10. hmdfrs

    hmdfrs TS Rookie Topic Starter

    I think I need to change my PSU....
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Sounds like a good thing to try:)
     

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