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Constistent blue screen error

By walatafa
Dec 26, 2010
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  1. Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 24
    BCP1: 001904AA
    BCP2: A6F22910
    BCP3: A6F2260C
    BCP4: 81CFC886
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini122610-02.dmp
    C:\Users\Tuffour\AppData\Local\Temp\WER-59576-0.sysdata.xml
    C:\Users\Tuffour\AppData\Local\Temp\WER752F.tmp.version.txt
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
     
  3. walatafa

    walatafa TS Rookie Topic Starter

    these are the recent files
     

    Attached Files:

  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    You have onboard graphics, correct?
     
  5. walatafa

    walatafa TS Rookie Topic Starter

    dell inspiron 1720 i have no idea
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Well I will assume you have integrated graphics because of the information one minidump gave.

    The issue is with your Intel Graphics Mode/Display driver igdkmd.sys. Go to Dell's website, find the webpage for your system and update to the latest onboard video graphics drivers.
     
  7. walatafa

    walatafa TS Rookie Topic Starter

    i went to graphics on properties and tried to update but it says its up to date
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Dell shouldsupply you with PC software tools to diagnose your harddrive. Run those diagnostic tools on your system, particularly the one concerning your harddrive.

    The issue could also be with your wireless card but that is only a guess. Nothing definitive was cited.
     
  9. walatafa

    walatafa TS Rookie Topic Starter

    now i keep this error that i should back up all my files and that windows found an error with my hard disk
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    I wasn't quite clear on what you were trying to say. Are you saying that an error was found with your harddrive?
     
  11. walatafa

    walatafa TS Rookie Topic Starter

    yes i runned da f12 diagnostics and i found an error code 0148

    msg:error code 2000-0148
    msg:unit 1:IDE ERROR STATUS 3E NO ADDITIONAL.....
     
  12. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Back up everything NOW of importance. Your harddrive could crash and recovering lost data on a failed harddrive is expensive.

    It may be time for a new harddrive.
     

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