TechSpot

Converted from 32-bit to 64-bit -- problem

By dot1986
Nov 5, 2011
Post New Reply
  1. Hi, my name is Dot and this is my first post, so please forgive me if I have posted this on the wrong topic! I have a quad core athalon computer that was set up as a 32 bit 64 bit capable when I purchased it. I had upgraded it to 4 mb memory. I decided to upgrade it to Windows 7 so I did a clean install to Win 7 64 bit. Also at the same time I upgraded to 8 mb of memory. I was very disappointed with the speed after the upgrade. The overall running of the computer is fine. There are no lock ups or errors, but not nearly as fast as I had hoped. I had in my mind that it would fly. I installed a new video card (GTX 460) because the original was on the motherboard.
    My Windows experience index is 5.9, which is much faster than the original 3.9 on the 32 bit system. Am I missing something? I have a particular online game that I play that takes forever. I can play it on my laptop twice as fast. The Windows experience is 5.0 on the laptop. Is there something else I can do?
  2. jobeard

    jobeard TS Ambassador Posts: 13,407   +314

    Most likely you have too many processes and services running; try this:
    get a command prompt and enter tasklist /svc >myProcs.txt

    now open myProcs.txt, copy the contents and come back here and paste into your followup
  3. dot1986

    dot1986 TS Rookie Topic Starter

    If I did this wright here is my list:



    Image Name PID Services
    ========================= ======== ============================================
    System Idle Process 0 N/A
    System 4 N/A
    smss.exe 284 N/A
    csrss.exe 452 N/A
    wininit.exe 508 N/A
    csrss.exe 532 N/A
    services.exe 572 N/A
    winlogon.exe 604 N/A
    lsass.exe 632 EFS, KeyIso, SamSs
    lsm.exe 640 N/A
    svchost.exe 744 DcomLaunch, PlugPlay, Power
    nvvsvc.exe 800 nvsvc
    svchost.exe 828 RpcEptMapper, RpcSs
    svchost.exe 916 AudioSrv, Dhcp, eventlog,
    HomeGroupProvider, lmhosts, wscsvc
    svchost.exe 972 AudioEndpointBuilder, hidserv, Netman,
    PcaSvc, SysMain, TrkWks, UxSms, WPDBusEnum,
    wudfsvc
    svchost.exe 1012 AeLookupSvc, Appinfo, BITS, Browser, gpsvc,
    IKEEXT, iphlpsvc, LanmanServer, MMCSS,
    ProfSvc, Schedule, SENS, ShellHWDetection,
    Themes, Winmgmt, wuauserv
    svchost.exe 848 EventSystem, fdPHost, netprofm, nsi,
    WdiServiceHost, WinHttpAutoProxySvc
    nvxdsync.exe 696 N/A
    nvvsvc.exe 1036 N/A
    svchost.exe 1164 CryptSvc, Dnscache, LanmanWorkstation,
    NlaSvc
    spoolsv.exe 1356 Spooler
    svchost.exe 1400 BFE, DPS, MpsSvc
    PhotoshopElementsFileAgen 1508 AdobeActiveFileMonitor9.0
    armsvc.exe 1596 AdobeARMservice
    AppleMobileDeviceService. 1628 Apple Mobile Device
    mDNSResponder.exe 1748 Bonjour Service
    DTSRVC.exe 1776 DTSRVC
    svchost.exe 1824 FDResPub, FontCache, SSDPSRV, upnphost
    ccSvcHst.exe 1852 N360
    RichVideo.exe 2008 RichVideo
    nvSCPAPISvr.exe 1104 Stereo Service
    XAudio64.exe 1452 XAudioService
    WUDFHost.exe 2232 N/A
    SearchIndexer.exe 2388 WSearch
    svchost.exe 2624 PolicyAgent
    daemonu.exe 1064 nvUpdatusService
    wmpnetwk.exe 2744 WMPNetworkSvc
    taskhost.exe 1712 N/A
    ccSvcHst.exe 2528 N/A
    dwm.exe 1804 N/A
    explorer.exe 560 N/A
    nvtray.exe 3520 N/A
    svchost.exe 3880 p2pimsvc, p2psvc, PNRPsvc
    wuauclt.exe 4016 N/A
    sidebar.exe 4480 N/A
    ioloServiceManager.exe 4444 ioloSystemService
    audiodg.exe 4420 N/A
    chrome.exe 2416 N/A
    chrome.exe 5452 N/A
    rundll32.exe 4160 N/A
    chrome.exe 4612 N/A
    chrome.exe 5236 N/A
    cmd.exe 5932 N/A
    conhost.exe 4912 N/A
    tasklist.exe 4140 N/A
    WmiPrvSE.exe 4000 N/A
  4. dikbozo

    dikbozo TS Enthusiast Posts: 106

    You say your online game performance sucks. You should name the game.

    i would recommend the following items be shut down and trying your game again:

    PhotoshopElementsFileAgen 1508 AdobeActiveFileMonitor9.0
    armsvc.exe 1596 AdobeARMservice
    wmpnetwk.exe 2744 WMPNetworkSvc
    ioloServiceManager.exe 4444 ioloSystemService

    as all are known CPU hogs. Additionally you might try turning off this:

    SearchIndexer.exe 2388 WSearch

    The rest are pretty normal and expected. It seems to me that you are not running any anti virus program. This could also be part of the problem.
  5. jobeard

    jobeard TS Ambassador Posts: 13,407   +314

    you have multiple copies of Chrome running, and using google I found this thread
    If you scroll thru it, some like that features, others don't - - here's my concern
    Me too. Frankly, I can remember the last time Firefox crashed on me.

    @dikbozo made some good suggestions too :)
  6. dot1986

    dot1986 TS Rookie Topic Starter

    The game I am trying to play is Pioneer trail.

    Do I go to the System Configuration Services tab? There are a couple I cannot find. Or do I go to command prompt and enter tasklist /svc >myProcs.txt and edit the text file.

    I am using Norton 360.
    Also I forgot to mention that when I was running 32 bit 4 mg memory, I could play Pioneer Trail. It was slow, but not as slow as this.

    Thank you for your advice and your time.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.