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Daily BSODs on Windows 7 while playing BFBC2

By kchris
Aug 9, 2011
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  1. Hi,

    It's been a while but I tried to find a solution from Battlefield Bad Company 2 forum but I couldn't find.

    I will upload the minidump. I researched about it and it seems like it's a mobo problem or HDD problem, but i want your professional knowledge to make sure.

    I've updated BIOS, motherboard version, graphic driver to the latest.

    I tried to upload minidump file here but it is 264KB so i couldn't upload.
    I tried to upload into mediafire but it doesnt allow me to put links.
    please go to mediafire.com and type ?jfvst6hkvearl88 after that plz.

    Computer Specs:
    -Windows 7 Ultimate 64bit 6.1, Build 7600
    -Motherboard: P55A-UD3 (GIGABYTE)
    -Processor: Intel i5-750 2.67GHz but oc to 3.6GHz
    -OCZ 2x2GB RAM
    -PowerColor 5850HD
    -WD BLACK 1TB

    There are two situation it gets to BSOD.
    1. When I am playing BFBC2, the BSOD comes up randomly but usually comes after 10~15 minutes.
    2. When I am recording the game(not only BFBC2) by Fraps/BandiCam, it gets BSOD.

    Is this information enough to analyze? I am new to this site so please let me know if there is any other info i should provide.

    THanks,

    CHris-
     
  2. kchris

    kchris TS Rookie Topic Starter

    Oh and one more thing

    I tried memtest and it was ok sometimes and got just rebooted sometimes.

    So i tried to put those RAMs into my brother's desktop and he didn't get any errors.
     
  3. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    Hello kchris,

    Please ensure that BIOS settings of RAM are correct in line with RAM's specs (both voltage and timings), please do keep in mind that on Asus boards keeping things on Auto may not work.

    Secondly please attach latest five minidumps after zipping them in a single file for analysis with your next post. You can find those in C:\windows\minidump.
     
  4. kchris

    kchris TS Rookie Topic Starter

    ok.

    ok i zipped them up and upload it to the

    mediafire.com/?5qp35yp1y3755zx

    I overclocked CPU to 3.6Ghz and put it back to 2.6Ghz and tried.

    I just got it one more time.

    I will check RAM again.

    Thanks,

    Chris-
     
  5. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    Several of these dumps came back with HDD IO/Read errors. I would suggest you to go to WD site, download their HDD diagnostic utility and thoroughly test/check your HDD.
     
  6. kchris

    kchris TS Rookie Topic Starter

    hi

    I've changed the RAM clock to original spec of 8-8-8-24 with 1600MHz

    But i've got BSOD again.

    Today I downloaded WD Diagnostics test program and tested.

    I've attached the result, it says both tests went fine.

    But I dont know what SMART status is.

    It sometimes comes with FAIL and somtimes PASS.

    Thanks,

    Chris-
     

    Attached Files:

  7. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    Please download this WD Diagnostic Utility and thoroughly test your HDD. Also Smart issue may be an indication of a failing hard drive.
     
  8. kchris

    kchris TS Rookie Topic Starter

    I've downloaded that and the result was the above png file I've captured.

    It's really random to see FAIL or PASS on SMART status.

    it suddenly changes from FAIL to PASS while I didn't click anything.
     
  9. kchris

    kchris TS Rookie Topic Starter

    I just re-opened the diagnostic testing program and it was the following attachment...
     

    Attached Files:

  10. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    I think it would be prudent that you back up all your essential data on DVD or some other HDD or External Drive.

    Also is this drive still under warranty? If so RMA it to your supplier with reason that its SMART status according to WD's diagnostic tool is failing and causing stability issues.
     
  11. kchris

    kchris TS Rookie Topic Starter

    Thanks for your help!

    I've just createed RMA Request.

    Is there any possibility of problems on motherboard in this case?

    What do you think in this case?

    Thanks,

    Chris-
     
  12. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    Very remote, in fact I have never seen a motherboard giving out false SMART failure warnings. But after all anything can happen with computers. :)
     
  13. kchris

    kchris TS Rookie Topic Starter

    Unlike I've got BSOD during the game, I've got a BSOD during I was surfing web.

    This is the BSOD msg I've got.


    0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

    Should I upload minidump again?

    Thanks,

    Chris-
     
  14. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    Yes Please do so.
     
  15. kchris

    kchris TS Rookie Topic Starter

    I uploaded the last one.

    Thanks,

    Chris-
     

    Attached Files:

  16. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    Assuming you are using the same HDD then I/O errors would fail OS in reading required files/drivers, this crash cited DirectX as the cause though.
     

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