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Damaged radeon?

By vega
Nov 7, 2003
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  1. Over a month ago, in the process of replacing the fan unit on my ati 9500, (novatech brand) I found that on reinstalling the unit, it failed to work - that is, it could only display the desktop but accelerated games were often badly corrupted and more often than not, crashed.
    My question is this - are there any specialists who can repair components in this country (uk) or am I going to have to splash out on yet another gfx card?
  2. Nic

    Nic TechSpot Paladin Posts: 1,928

    Remove the heatsink/fan, spread some heatsink compound over the GPU core, and then refit the heatsink/fan. Make sure the fan you use is fast enough for your card (it should be similar in performance to the one you replaced). That ought to do it.
  3. vega

    vega TS Rookie Topic Starter Posts: 160

    Nic, the problem is'nt heat related as I've followed the correct procedure when replacing the fan - as I've done with cpu's which I've been installing for over 13 years.
    Even though there appears to be no physical damge, I'm convinced that the damage is not heat related as I've reinstalled the original fan and the same error appears, the replacement fan was an ICEBERQ4 which is the correct fan for this gfx card.
    The meat of the question was really to establish if it is possible for a damaged gfx card to be repaired in this country or would I have to throw the towel in and buy a new one.
  4. Nic

    Nic TechSpot Paladin Posts: 1,928

    Try contacting the manufacturer of your card (novatech) to enquire about repair options (e.g. ATI charges a flat rate of $75 for out-of-warranty repairs).
  5. vega

    vega TS Rookie Topic Starter Posts: 160

    I contacted novalogic last week and was told that if the unit had been dispatched to them whilst it was covered by its warranty, they would simply have replaced the unit as it would've made more economical sense but as my unit was well past its warranty, they said that the unit would have to be sent back to the far east and the total cost would outweigh any benefits.
    However, you mention that ati charge a flat rate of 75 dollars for warranty expired units - this seems to be what I'm looking for.
    I'll get in touch with ati (uk) and see if they can offer this service, at the end of the day, I LOVE my 9500 and would do anything (within reason) for it to start pushing pixels again.
    Thanks nik.
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