milky
Posts: 83 +0
Cleaning up a friends comp running WindowsXP Pro. Using BitDefender v8 Pro, I set it to delete rather than quarantine. I think I may have deleted a necessary file from the WINNT folder that contained a virus. All viruses and spyware have been removed successfully.
Problem: Cannot open "My Computer" or any other shortcut/folder on the desktop that would open a Windows Explorer window in order to view folder contents. Also "Search" for files does not open. When I attemp to open either of these, drwatson (windows debugger) starts (I only know this because I see it in TaskManager) the computer hangs for about 10 seconds, then the desktop refreshes and drwatson dissappears frrom the process list and computer stops hanging (or I can manually end the drwtsn32.exe process and the computer stops hanging immediately.
Note: Programs run from their desktop shortcuts without a problem.
So, as you can see, I have no way of viewing my hard drive contents in Windows UNLESS, I right-click a shortcut on the desktop and click properties then click "find target". This successfully opens a Windows Explorer window and then all other methods for viewing folder contents work including "Search" . Once I reboot, however, the problem is back.
Do you know what file I may have deleted?
What Options do I have for a fix without reinstalling windows?
Problem: Cannot open "My Computer" or any other shortcut/folder on the desktop that would open a Windows Explorer window in order to view folder contents. Also "Search" for files does not open. When I attemp to open either of these, drwatson (windows debugger) starts (I only know this because I see it in TaskManager) the computer hangs for about 10 seconds, then the desktop refreshes and drwatson dissappears frrom the process list and computer stops hanging (or I can manually end the drwtsn32.exe process and the computer stops hanging immediately.
Note: Programs run from their desktop shortcuts without a problem.
So, as you can see, I have no way of viewing my hard drive contents in Windows UNLESS, I right-click a shortcut on the desktop and click properties then click "find target". This successfully opens a Windows Explorer window and then all other methods for viewing folder contents work including "Search" . Once I reboot, however, the problem is back.
Do you know what file I may have deleted?
What Options do I have for a fix without reinstalling windows?