Hello all, n00b here, I know my way around a computer pretty well, but when it comes to locking me out of the OS (Windows XP) I'm about as useless as can be. I tried to boot up my computer yesterday morning and it was quickly sent to the Windows Blue Screen telling me I had an Unmountable_Boot_Volume. I have not recently downloaded any software onto my system but I did force the shut down before this error message appeared. I ran a Boot to Utility Partition and I had two failures. This should be correct. SATA Disk S/N = WD-WCAM96921838 - Read Test Test Results: FAIL Error Code 0F00:0244 Msg: Block 6675903: Uncorrectable data error or media is write protected. SATA Disk S/N = WD-WCAM96921838 - Verify Test Test Results: FAIL Error Code 0F00:1A44 Msg: Block 6675903: Uncorrectable data error or media is write protected. I talked to Dell Support, they want me to renew my warranty for $40 before they tell me how to proceed with fixing it. I talked to an ITS Help Desk on my campus and they said it's most likely that I am the proud owner of a bad hard drive and they reccommened going along with Dell. I just wanted to get a second opinion on this, I'd rather not spend the $40 but if its the cheapest option I will. One more thing, my product never came with any Resource CDs, so if in them lay the solution, I might be SOL. Thanks in advance!