Hi guys, Before I post in the Dell password removal thread, would somebody please be able to answer this question. I can access my bios but cant change any settings like the boot order settings, the hdd password is not set. The admin bios password has been set. I need to turn this off in order to set the boot order. I've read about a grey screen but dont seem to have it. Would the master password be entered in the admin password setting screen? Or should I have some grey screen? From memory the service tag does end in 595B. Thanks in advance guys.