NO!!!!!!Lamba said:Will removing this work (the coin battery)
http://support.dell.com/support/edocs/systems/ins9200/sm/gilberto.htm#wp1123661
rustam_ said:why your friend dont want to ask DELL for password? Without email address in your profile I dont send to you anything
Rodrigoc said:Hi Rustam.
I work in a Services company, in the Tech department. A co-worker brings us a pc that was using. She said that left the pc on at the client site, and get out 5 minutes to see the Soccer Score (WorldCup Fever).When she reurns, the pc was turned off and with a hard disk password (not bios password). We called Dell and ask for support. They give to us some passwords but does not work.
I agree with rustam that the HDD has lkely failed; A Dell generating a spurious HDD Password screen when a HDD fails is an uncommon occurrence, but it does happen. The asterisks instead of the drive's serial number is further evidence of this failure. If this is a Dell notebook, you may be able to use a 2.5" to 3.5" IDE Adapter and plug the problem drive into a PC's secondary IDE cable as master or on the end of a Cable Select cable, and recover your data when it is not in use as a boot drive, but the signs are not promising.Rodrigoc said:Hi Rustam.
I work in a Services company, in the Tech department. A co-worker brings us a pc that was using. She said that left the pc on at the client site, and get out 5 minutes to see the Soccer Score (WorldCup Fever).When she reurns, the pc was turned off and with a hard disk password (not bios password). We called Dell and ask for support. They give to us some passwords but does not work.
it ask for hhdd password and shows #***********-595B
(those are 11 asterisks not a mask. Hard disks was changed by Dell months ago).
service tag is: B0DDN61
If you can help me with this I will be very appreciate. The data on that disk is very important. And , as ussual, there is not backup :-(
thanks in advance.