Dell Latitude E6400 graphic problem

By SaAni Awan
Sep 13, 2013
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  1. Hi Everyone, I have problem with my Dell Latitude E6400.. I use Windows 8 and 7 But the problem remain same.. My lapi got hanged after some time.. Specially when I watch video on any media player or watch online video.. Anybody help me plz.. I install NVIDIA graphic driver too.. But the problem remain same with my system..
  2. Dell_BabitaG

    Dell_BabitaG Official Dell Support Posts: 74

    Hi SaAni Awan,

    Please click on the link below to troubleshoot the issue you are facing with your Dell Latitude E6400. You may have to update the BIOS on your computer in order to resolve the issue.

    Latitude E6400 Intermittent Slow Performance, Lock Ups, and Overheating: http://dell.to/1bwcBQB

    Click on this Youtube link for a video on how to update your Dell PC's BIOS in 99 Seconds: http://dell.to/1fGmlNu

    Follow instructions mentioned below prior to the BIOS update.
    • Ensure that the AC Adapter is connected to the computer prior to the BIOS update.
    • Disconnect any third party peripherals connected to the computer before performing BIOS update.
    • Remove any cd/dvd from the optical drive prior to the BIOS update.
    • Do not turn off the computer during the BIOS update.
    • Do not restart the computer during the BIOS update.
    • Ensure battery charge is more than 10% during BIOS update.

    Note: Plug your computer to a good, working wall jack before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you may have to replace the BIOS chip or motherboard.

    Additionally, you can also check the link below to troubleshoot system performance issues.

    Troubleshooting System Performance Issues on my Dell Laptop: http://dell.to/16hW6qA

    Please let us know if you have further queries.

    Thanks and regards.

    Babita G
    #iworkfordell
  3. watalee

    watalee Newcomer, in training Posts: 16

    Maybe you have to clean the fan of your laptop and go to repairer to check your video card if it does not work after cleaning the fan.


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