TechSpot

Disable "Windows is checking for a solution to the problem..." prompt after a program hangs up

By Julio Franco
Jun 18, 2013
Post New Reply
  1. Introduced in Windows Vista, the infamous "Windows is checking for a solution…" message that appears right after a program crashes is downright annoying.

    I’m running Windows 7 now and this behavior has not changed. Admittedly, while running the Windows 7 betas this was rather useful as Microsoft kept up to date information on programs that suffered from compatibility problems and hinted at potential fixes (kudos for that). But now it just gets in the way after Firefox or other well-known program crashes, I just click on Cancel immediately after getting prompted.

    Back in the Vista days I had disabled this message and now I’m getting it again after a fresh reinstall of 7, so I thought this time I would document how to turn this off. It’s actually very easy.

    [​IMG]

    In Windows Vista:
    Go to Start > All Programs > Maintenance > Problem Reports and Solutions
    In the Problem Reports and Solutions window, click Change settings > Advanced settings > Turn off problem settings

    [​IMG]

    In Windows 7:
    Click on the Action Center (white flag) icon on your taskbar > Change Action Center settings > Problem reporting settings (almost at the end) > Never check for solutions

    Alternatively, you can use the Windows search box by clicking start and typing “Choose how to report problems”. That will take you directly to the screen above and select your desired setting.

    Note: This is a copy from the old TechSpot blog/tips archive. This is a much better home for this valuable tip for the years to come.
     
    DjKraid, JC713 and St1ckM4n like this.
  2. St1ckM4n

    St1ckM4n TS Evangelist Posts: 3,472   +622

    Thanks for the reminder, I've been meaning to do this. :)
     
  3. JC713

    JC713 TS Evangelist Posts: 7,018   +912

    Thank you so much! This never worked, so why have it... I think they finally got rid of it in Win 8. Does it send error reports to MS when it says it is "Finding a solution"?
     
  4. Sir Chogyal

    Sir Chogyal TS Rookie

    What is the solution from windows closing programs. Turning off the message doesn't make any sense.
     


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.