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Disappearing windows and crashes

By Jackalope13
Sep 13, 2005
  1. Two questions.
    1. whenever I open the user account picture selector, (to choose what picture i want to appear in the start menue next to my name) the window opens then immediatly closes. Same thing happens when I try to see basic, or advanced information about my computer from the help and support thing. I've done a scan for viruses and spyware/adware nothing was wrong there, so i cant think of what else would be wrong.

    2. my computer has crashed twice when I closed AOL, the error report the first time said"

    Error signature
    BCCode:93 BCP1:00000278 BCP2:00000000 BCP3:00000000
    BCP4:00000000 OSVer:5_1_2600 SP:2_0 Product:768_1

    and when i clicked view technical information about this error report i got:

    The following files will be included in this error report:
    C:\DOCUME~1\Owner\LOCALS~1\Temp\WER1e6c.dir00\Mini090905-01.dmp
    C:\DOCUME~1\Owner\LOCALS~1\Temp\WER1e6c.dir00\sysdata.xml

    and the second time:

    Error signature
    BCCode:1000000a BCP1:00000001 BCP2:00000002 BCP3:00000000
    BCP4:8050EAD8 OSVer:5_1_2600 SP:2_0 Product 768_1

    and when i clicked view technical information about this error report i got the same thing as last time:

    The following files will be included in this error report:
    C:\DOCUME~1\Owner\LOCALS~1\Temp\WER1e6c.dir00\Mini090905-01.dmp
    C:\DOCUME~1\Owner\LOCALS~1\Temp\WER1e6c.dir00\sysdata.xml

    help me...what to do

    Thanks a bunch.
     
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