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DNS server not responding

By Lichtenwald
Jan 14, 2011
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  1. Thank you in advance. Just so you know I've already tried the following
    Changing your DNS servers to:

    8.8.8.8
    8.8.4.4

    (Google's DNS servers).

    or, to:

    208.67.222.222
    208.67.220.220

    (OpenDNS.org DNS servers)


    This is the error i'm getting in my troubleshooter.

    Issues found Detection details

    Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding.

    Windows can't communicate with the device or resource (DNS server). The computer or service you are trying to reach might be temporarily unavailable.



    Detection details

    Diagnostics Information (Network Adapter)
    Details about network adapter diagnosis:

    Network adapter Local Area Connection driver information:

    Description . . . . . . . . . . : NVIDIA nForce Networking Controller
    Manufacturer . . . . . . . . . : NVIDIA
    Provider . . . . . . . . . . . : Microsoft
    Version . . . . . . . . . . . : 1.0.1.211
    Inf File Name . . . . . . . . . : C:\Windows\INF\netnvm32.inf
    Inf File Date . . . . . . . . . : July-13-09 8:46:33 PM
    Section Name . . . . . . . . . : NVENET61.NDI
    Hardware ID . . . . . . . . . . : pci\ven_10de&dev_03ef
    Instance Status Flags . . . . . : 0x180200a
    Device Manager Status Code . . : 0
    IfType . . . . . . . . . . . . : 6
    Physical Media Type . . . . . . : 0


    Collection information
    Computer Name: OWNER-PC
    Windows Version: 6.1
    Architecture: x86
    Time: Thursday, January 13, 2011 10:25:57 PM

    Publisher details

    Windows Network Diagnostics
    Detects problems with network connectivity.
    Package Version: 1.0
    Publisher: Microsoft Windows
    Network Adapter
    Troubleshoot Ethernet, wireless, or other network adapters.
    Package Version: 1.0
    Publisher: Microsoft Corporation
     
  2. jobeard

    jobeard TS Ambassador Posts: 9,342   +622

    document:

    • isp name
    • connection type dial, dsl, cable, satellite
    • make/model modem
    • make/model router if any
     
  3. Lichtenwald

    Lichtenwald TS Rookie Topic Starter

    Thank you for your help =]

    -access communications
    -connection type cable
    -Motorola SB5101
    -Linksys WRT54GS
     
  4. jobeard

    jobeard TS Ambassador Posts: 9,342   +622

    ok; your setup then is much like
    Code:
    modem==router---system
    with this configuration, get a command prompt and enter ipconfig /all >myRouterTcp.txt
    then change to this
    Code:
    modem---system
    and use this ipconfig /all >myModemTcp.txt

    folllow-up and attach the two files myRouterTcp.txt & myModemTcp.txt
     
  5. Lichtenwald

    Lichtenwald TS Rookie Topic Starter

    For the part of modem---system do you mean to connect my computer directly to my modem? If so, that might take me a day or so before i can do that because there are more computers connected too, so i'll have to do it after school. I should be able to have it tomorrow sometime.


    myRouterTcp.txt

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Owner-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : accesscomm.ca

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : accesscomm.ca
    Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
    Physical Address. . . . . . . . . : 6C-F0-49-1B-BF-18
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : January-16-11 12:20:23 PM
    Lease Expires . . . . . . . . . . : January-17-11 12:20:23 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 8.8.8.8
    8.8.4.4
    NetBIOS over Tcpip. . . . . . . . : Enabled
     
  6. jobeard

    jobeard TS Ambassador Posts: 9,342   +622

    this looks ok; you should be able to
    192.168.1.1
    ping 8.8.8.8
    nslookup 8.8.8.8
    (which returns Name: google-public-dns-a.google.com
    Address: 8.8.8.8)​
     
  7. Lichtenwald

    Lichtenwald TS Rookie Topic Starter

    So, do you think that there might just be something wrong with my troubleshooter then? Or maybe a virus or something?
     
  8. jobeard

    jobeard TS Ambassador Posts: 9,342   +622

    from #6 above, do all of these return results?
     

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