DNS server not responding

[Lichtenwald]

Thank you in advance. Just so you know I've already tried the following
Changing your DNS servers to:

8.8.8.8
8.8.4.4

(Google's DNS servers).

or, to:

208.67.222.222
208.67.220.220

(OpenDNS.org DNS servers)

This is the error i'm getting in my troubleshooter.

Issues found Detection details

Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding.

Windows can't communicate with the device or resource (DNS server). The computer or service you are trying to reach might be temporarily unavailable.



Detection details

Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter Local Area Connection driver information:

Description . . . . . . . . . . : NVIDIA nForce Networking Controller
Manufacturer . . . . . . . . . : NVIDIA
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 1.0.1.211
Inf File Name . . . . . . . . . : C:\Windows\INF\netnvm32.inf
Inf File Date . . . . . . . . . : July-13-09 8:46:33 PM
Section Name . . . . . . . . . : NVENET61.NDI
Hardware ID . . . . . . . . . . : pci\ven_10de&dev_03ef
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 0


Collection information
Computer Name: OWNER-PC
Windows Version: 6.1
Architecture: x86
Time: Thursday, January 13, 2011 10:25:57 PM

Publisher details

Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 1.0
Publisher: Microsoft Windows
Network Adapter
Troubleshoot Ethernet, wireless, or other network adapters.
Package Version: 1.0
Publisher: Microsoft Corporation

 

[DelJo63]

document:

• isp name
  
• connection type dial, dsl, cable, satellite
  
• make/model modem
  
• make/model router if any

 

[Lichtenwald]

Thank you for your help =]

-access communications
-connection type cable
-Motorola SB5101
-Linksys WRT54GS

 

[DelJo63]

ok; your setup then is much like

modem==router---system

with this configuration, get a command prompt and enter ipconfig /all >myRouterTcp.txt
then change to this

modem---system

and use this ipconfig /all >myModemTcp.txt

folllow-up and attach the two files myRouterTcp.txt & myModemTcp.txt

 

[Lichtenwald]

For the part of modem---system do you mean to connect my computer directly to my modem? If so, that might take me a day or so before i can do that because there are more computers connected too, so i'll have to do it after school. I should be able to have it tomorrow sometime.


myRouterTcp.txt

Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : accesscomm.ca

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : accesscomm.ca
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 6C-F0-49-1B-BF-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : January-16-11 12:20:23 PM
Lease Expires . . . . . . . . . . : January-17-11 12:20:23 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

 

[DelJo63]

this looks ok; you should be able to

192.168.1.1
ping 8.8.8.8
nslookup 8.8.8.8
(which returns Name: google-public-dns-a.google.com
Address: 8.8.8.8)​

 

[Lichtenwald]

So, do you think that there might just be something wrong with my troubleshooter then? Or maybe a virus or something?

 

[DelJo63]

from #6 above, do all of these return results?