Hello, For starters I just want you to know I'm really pissed off! Now that that's out of the way, here's my problem: I just installed a Samsung DVD burner, model SH-S182M, from New Egg. Of course they didn't send any software with it, so I went looking for a driver. And then I found you. You in turn sent me a .bin file, which my system doesn't seem to want anything to do with. I'm running Win XP Pro. When I attempt to open the file it defaults to some Windows boot.vis program which doesn't recognize the file format. Any suggestions?