DVD-CD will not read any kind of disk?

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Hello to the community .This is my first post ever so please bare with me.My problem seems to be a software issue.My dell latitude CPx had a plug n play cd-rom drive witch I replaced With DVD/CD rewritable drive Sony Model no.DW-Q58A now I can't read or play anything I have tried "regedit" but I need step by step instruction to either enable or install or set up correctly this drive.I have talked to sony and since a computer store sold it to me there tech support is not an option .Can this Forum Help?Thanks
 
Try and go to the manufacturers website and see of there is an available driver you can download so your new drive can work with your computer.
 
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