TechSpot

DVD-ROM unknown drivers

By adambcohen
Aug 5, 2008
Topic Status:
Not open for further replies.
  1. I was at a clients house trying to install an LG GSA-H55N and xp said that it had unknown drivers. So I called LG and Tech said that it was a xp error and to look for 31 or 39 code. However there was not error code. Just wondering if anyone had any suggestions about how to do this. I do know there is firmware out there but wondering why it is not plug and play.

    Thank
    Adam
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  3. adambcohen

    adambcohen TS Rookie Topic Starter Posts: 38

    Lg dvd

    Thank you for the quick response. I took a look at the site. Just asking what is it?

    Adam
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Sorry about that I should explain

    These registry fixes, will remove the faulty registry entry which is stopping Windows from detecting the CD/DVD Drive normally

    It works most times

    Download, and double click on the reg to merge it (yours is just the Xp one of course!)
     
  5. adambcohen

    adambcohen TS Rookie Topic Starter Posts: 38

    DvD LG

    So you think it might be a registry issue with xp. OK I can see that, but then to me and this is one mans opinion, LG should do something about that. Which leads me to my next question if this does not work should I return the LG and go in a different direction?


    Adam
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Return
    But it may just not work on your system (you could try it in another)
    ie Are you just going for a replacement (like for like)
     
  7. adambcohen

    adambcohen TS Rookie Topic Starter Posts: 38

    DvD LG

    Sorry it took me so long to reply. I am up in Maine will my men are working in Va. Also, I forgot to bring a EVDO card and I am stealing wifi and I only good speeds in early AM.
    Also, I think my newest guy had the drive as primary and not as a slave. We will see, but I appreciate the advice and will let you know the end result.

    Adam
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Thanks for keeping us informed :)
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.