As you may notice this is my first thread here and I must let you know first off that I am a "point and click" kind of guy. I'm afraid that whatever kind of tech help I get here may be over my head but I thought I'd try anyway.
My email has recently been infiltrated by someone/something that is sending spam to god knows who. I am apparently in the business of selling everthing from prescription drugs to dildos now. I only wish I could get my commission.
My inbox is filled up with "undeliverable mail" messages from earthlink (my email provider.) These messages are to people I don't know and to whom I've never before sent messages to. Whatever is doing this hasn't been sending stuff to people in my address book. I find this strange. I've heard of hijackers before that relay spam but they always used the address book to do their dirty work. Another strange thing is that not all these returned mail messages are getting through my spam security filter. I have my spam filter set to the max in which only messages from people in my address book get through. The others are caught up in my "suspected spam folder" which I must go through occassionally and allow new contacts to get through. I find it weird that some of these undeliverable notices go straight to my inbox while other get blocked when they both appear to be coming from earthlink.
I spoke to earthlink support about this and ran into a deadend somewhere in India. You must know how difficult it is to communicate with them and every large company these days has farmed out thier CS there. Soooo frustrating.
All that guy could tell me to do was to change my password. I did that even though I was almost certain the bug wasn't accessing my email via a password. It is now about 24 hours later and I'm still getting the returned mail messages.
I downloaded and ran "hijackthis" but have no idea what it's telling me. It appears to be geared more for the tech savvy such as yourselves. If anybody here could help me identify and exterminate this bug it would be much appreciated. And please remember to dumb it down for me.
Thank You.
My email has recently been infiltrated by someone/something that is sending spam to god knows who. I am apparently in the business of selling everthing from prescription drugs to dildos now. I only wish I could get my commission.
My inbox is filled up with "undeliverable mail" messages from earthlink (my email provider.) These messages are to people I don't know and to whom I've never before sent messages to. Whatever is doing this hasn't been sending stuff to people in my address book. I find this strange. I've heard of hijackers before that relay spam but they always used the address book to do their dirty work. Another strange thing is that not all these returned mail messages are getting through my spam security filter. I have my spam filter set to the max in which only messages from people in my address book get through. The others are caught up in my "suspected spam folder" which I must go through occassionally and allow new contacts to get through. I find it weird that some of these undeliverable notices go straight to my inbox while other get blocked when they both appear to be coming from earthlink.
I spoke to earthlink support about this and ran into a deadend somewhere in India. You must know how difficult it is to communicate with them and every large company these days has farmed out thier CS there. Soooo frustrating.
All that guy could tell me to do was to change my password. I did that even though I was almost certain the bug wasn't accessing my email via a password. It is now about 24 hours later and I'm still getting the returned mail messages.
I downloaded and ran "hijackthis" but have no idea what it's telling me. It appears to be geared more for the tech savvy such as yourselves. If anybody here could help me identify and exterminate this bug it would be much appreciated. And please remember to dumb it down for me.
Thank You.