Just to note, I'm not much of a computer expert so I might need help understanding what you gurus are saying. Ever since yesterday, the internet had stopped working using either ethernet or wireless. On the network and sharing center, the line between the computer and the network was fine, but there was an X between the network and the internet. I reset the router and turned the modem and router off for an hour after that. After that, when I connected the ethernet from the router to the computer, there was internet access and the X was gone but when I took out the cable, wireless still had an X. I checked my iPhone and other PC and wireless didn't work on either. I'm not sure how to fix this so some help would be great. Thanks.