Excel random shutdown

[hupo55]

Using excel 2010 on windows 10. Excel shuts down randomly after 2-4 minutes on every excel file I open

 

[DelJo63]

Sounds like critical software failure (as apposed to heat) if it's related to a specific program.

Is Office 2010 a fresh install on Win/10?

 

[hupo55]

No, I've been working with office 2010 since about 4-5 years ago. Windows7 I've upgraded around a year or more ago. everything was working just fine. The only thing that I can think of that changed is a windows update (automatic) and right after that the problem started.
Tried several things:
* Rebooted the system, obviously
* Tried opening excel in safe mode - no difference
* Same, as admin - no difference
* Installed and ran OFFCAT as suggested by Microsoft..... nothing
* Updated excel 2010 to 2013 - still nothing

 

[DelJo63]

Control -> Computer Management -> Event Viewer

and review the System log for ERRORS

 

[hupo55]

Will do. Thanks
Checked error logs. Couldn't see anything related (to my understanding)
Opened excel file and waited for it to shutdown.
Checked Error logs. Last entry was 2 hours! ago, so I guess it didn't register.
I'll try SystemFileCheck on the command line, what can I loose?
Any other suggestions? I'm running out of ideas.....

 

[hupo55]

SFC showed no problems either

 

[DelJo63]

ERRORs may not point directly at Excel. Ignore obvious names like bounjure, nntp, com, but copy/paste a few for our review

 

[hupo55]

Looks like double dutch to me........ (Error logs)
Does this make any sense?
--------------------------------------------------------------------------------------------------------
+ System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2017-08-08T11:41:50.112198200Z
EventRecordID 4369
Channel Application
Computer PC10
Security
- EventData
downloader2.exe
18.1.5.699
57cb1259
ntdll.dll
10.0.15063.447
d51d5c5e
c0000005
00091caf
1cc4
01d3102a8f1de9cb
C:\program files (x86)\real\realplayer\RealDownloader\downloader2.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
69997fe1-2f24-4513-a946-2ee4f40ef417
-------------------------------------------------------------------------------------------------------------------------------
- System
- Provider
[ Name] Microsoft-Windows-AppModel-Runtime
[ Guid] {F1EF270A-0D32-4352-BA52-DBAB41E1D859}
EventID 69
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x2000000000000001
- TimeCreated
[ SystemTime] 2017-08-07T07:33:43.270862500Z
EventRecordID 205
- Correlation
[ ActivityID] {DD2E4A6B-0E20-0000-A7D9-34DD200ED301}
- Execution
[ ProcessID] 14712
[ ThreadID] 13856
Channel Microsoft-Windows-AppModel-Runtime/Admin
Computer PC10
- Security
[ UserID] S-1-5-18
- EventData
ErrorCode 1168
PackageFullName AD2F1837.HPPrinterControl_75.1.292.0_x64__v10z8vjag6ke6
User S-1-5-21-4209696663-285038983-3626761535-1000
DesiredStatus 32
CurrentStatus 0
--------------------------------------------------------------------------------------------------------
- System
- Provider
[ Name] Microsoft-Windows-Kernel-EventTracing
[ Guid] {B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}
EventID 3
Version 1
Level 2
Task 2
Opcode 14
Keywords 0x8000000000000010
- TimeCreated
[ SystemTime] 2017-08-05T20:17:46.135769000Z
EventRecordID 44
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 7544
Channel Microsoft-Windows-Kernel-EventTracing/Admin
Computer PC10
- Security
[ UserID] S-1-5-18
- EventData
SessionName P2PLog
FileName C:\WINDOWS\Logs\Homegroup\p2p.etl
ErrorCode 3221225864
LoggingMode 293601285
FailureReason 0
-------------------------------------------------------------------------------------

 

[DelJo63]

I found this suggestion

The first error is from RealPlayer: C:\program files (x86)\real\realplayer\RealDownloader\downloader2.exe

The second is very win/10 and lead me to this

The third is ReadyBoost
User action
The logging of this error will not affect the operation of your computer. ReadyBoot is
used by the ReadyBoost service that optimizes a minimum boot time of your computer.

 

[hupo55]

Nothing works so far and I am getting tired of this so I'll go balistic and remove excel altogether and re-install it.
If that doesn't work I'll just go over to OpenOffice
But I do appreciate your help - Thank you

 

[DelJo63]

Like your choices (y)