Explorer.exe crashes

[tek290]

I had quite a lot of spyware on my computer and I thought that was what was crashing my computer. I have now realised that the explorer.exe is the problem. Within about 5 seconds my desktop and taskbar crashes.
Thankfully I can still use the internet and open up all other files by ending the explorer.exe process and opening everything up using the task manager.

 

[tek290]

Come on someone must have a solution im getting desperate.

 

[howard_hopkinso]

Hello and welcome to Techspot.

Your computer is heavily infected with malware.

Go and have your computer scanned with the Trend Houscall online scanner.

Then, go and read both these threads by RBS. Follow all the instructions exactly.

How to remove Trojans and its ilk! and How to remove Begin2search / coolwebsearch and other nasties.

Then post a fresh HJT log as an attachment.

Regards Howard :wave: :wave:

 

[tek290]

Just done the Housecall scan and it wont let me delete any of the things it found

 

[howard_hopkinso]

That`s ok. Just carry on with the rest of the instuctions.

Regards Howard