External HD won't appear in My Computer

By valaquent
Aug 15, 2009
  1. Hi,
    as the title says it, my WD external won't appear on my Windows Vista computer but it works fine on other computers. Whenever i plug it in, it says i can safely remove the external but it doesn't show up and whenever i try to open My Computer, it goes to not responding. I've had this HD for about a year or 2, any on fixing this problem?
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Bad cable.
    Incorrect settings on jumpers.
    Bad hard drive.
    You must tell us brand, model, age of comptuer, and more about the hard drive... SATA or EIDE? As it is, you have not given us enough information to help you.
  3. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    1) I assume this is a USB external WD drive? Which WD drive is it?
    2) Does the external drive come with its own A/C power cord? or no?

    Also, a couple generic troubleshooting guides/steps to start
    See USB Device Problems? Check for Windows Updates
    See How to use the DriveCleanupTool
  4. valaquent

    valaquent TS Rookie Topic Starter

    the brand of the hard drive is a Western Digital (WD)
    I'm not too sure about the model but it is 120gb
    the computer i'm trying to get it to work on is about 3 to 4 months old and it uses windows vista, its a custom made computer
    not sure wat SATA or EIDE is (im not very good with the technology)

    and to lookinaround, when i plug in the external it just works but doesn't show up in My Computer
  5. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

  6. valaquent

    valaquent TS Rookie Topic Starter

    got it to work now, thanks for the help, saved me from buying another external =D
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