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Failed to install wireless dongle

  1. Hello,

    I recently purchased a wireless dongle for my CPU and I installed the cd program as inquired by the manufacturer but after it was done I inserted the dongle and the device manager did not install it correctly so now I have a yellow exclamation mark on
    802.11 n WLAN USB\VID_148F&PID_5372\1.0 The drivers for this device are not installed.

    I know the dongle works because I just installed in a different machine to make sure and it installed smoothly. Could this be due to a previous wireless dongle being installed to the machine?

    Please someone help me...
     

    Attached Files:

  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +182

    Looks like a Ralink dongle. What model? Are you sure you installed a 64-bit driver?
     
  3. Jessica Olivier

    Jessica Olivier TS Rookie Topic Starter

    I bought a X-media model NE-WN3201D and I inserted the CD that came with it. It does not say what Ralink it is, I installed it on a different machine that was 64bit and it worked fine.
     
  4. Jessica Olivier

    Jessica Olivier TS Rookie Topic Starter

    Fixed the problem... downloaded the ralink "correct" driver, however it comes with no setup, so I copied them into the ralink folder in the program files and then updated the drive software through browsing for the ralink folder.

    cheers.
     
  5. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +182

    Wooo Hoooo! (y) (y) :)

    Good work figuring out your problem. Thanks for taking the time to let us know your solution :)
     

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