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Fatal System Error - Can't boot up

By ibishop
Jan 27, 2007
  1. I am unable to boot up my Dell Inspiron Notebook all of a sudden. Getting the following error message

    STOP:c000021a {Fatal System Error}
    The Session Manager Initialization system process terminated unexpectedly with a status of 0xc000003a (0x00000000 0x00000000).
    The system has been shut down.

    I have tried rebooting using last known configuration; Safe mode and Safe mode command prompt but same problem.

    Only other info is that I get a brief error message before the above screen saying

    Autochk program not found Skipping autocheck

    Tried using Norton Goback as well to known workable configuration a few days ago. No Joy

    Running Windows XP Home with all service packs and upgrades. Laptop running fgine till now.
    Recently 3 days ago installed Norton Internet security 2007 in place of 2006, but have booted up laptop several times since without probs.

    Can anyone help???

    Thanks

    Ian
     
  2. kitty500cat

    kitty500cat TS Evangelist Posts: 2,154   +6

  3. ibishop

    ibishop TS Rookie Topic Starter

    Fatal Error - Solved

    Many thanks for your advice. Checked out MS link you left and tried it out. Problem solved.

    A big sigh of relief and thanks again for your help

    Ian
     
  4. kitty500cat

    kitty500cat TS Evangelist Posts: 2,154   +6

    Anytime. I forgot, welcome to TechSpot!

    Regards :)
     
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