Function error 0x4f65a5aa, anyone know a solution?

[Ninjajohn]

Hello,


i'm new to computers, i have a problem with a networked printer. I work as a IT Technician and this morning got my first real stumper!. When a colleague tries to print some work related emails, he gets the above mentioned code. I would like to be able to sort this out, i get to learn more and more chance of keeping my job lol

Any help would be appreciated people

Ninjajohn

 

[orondf]

try completely reinstalling the networked printer
delete it and reconfigure it