Generic.WUE; Dialer.Trojan; Trojan.Nebular; Generic.XAH Hi. I am having the same problem with my computer. Norton identified the virus but could not quarantine, delete or fix. I also ran a couple of other virus checkers and they detected the same virus but with slightly different names. I have had the trojan for about 2 weeks now as I have had trouble getting rid of it. My computer is running very slow. I would like to attempt the instructions for removal but my first problem is that I cannot access safe mode. I have used safe mode a lot before, but now when I load it all I get on the screen is the black background with the "running in safe mode message up the top". I can press Ctrl Alt Del to get to Task maanger but I cannot get any other keyboard short cuts to open other windows. I am afraid the trojan may have buggered my computer too far! any suggestions? Cheers.