TechSpot

Getting blank BSODs

By bLySs
May 29, 2006
  1. Was wondering if anyone out there could help me with this problem.
    Been getting the BSOD alot, but there's no error message! was wondering what could be the cause of this. Any help would be much appreciated!
    It kinda happens quite randomly, though more often than it's when i'm playing games.
    Awhile ago i was getting usb bugcode driver BSOD errors, but i have since updated the usb drivers (along with the gpu drivers and audio drivers). And it was fine for awhile.

    My system is:
    SN45G2V2
    AMD Barton XP 3200+
    2x512Mb
    Maxtor 160 SATA
    Radeon Sapphire 9800 Pro

    Much obligers, and thanks in advance!!!
     
  2. altheman

    altheman TS Rookie Posts: 541

    you should zip at least 7 of your latest minidumps and post back here. also, try running memtest to test your memory, and letting it run for 7 passes.
     
  3. bLySs

    bLySs TS Rookie Topic Starter

    hey,
    i've attached the last 8 minidump files in zip. Hope that's okay. It's in 2 batches.
    I'm giving memtest a run now. Will report back.
    Is there anything else that one might need to diagnose my sick pc?
     
  4. altheman

    altheman TS Rookie Posts: 541

    err... you didnt attach your minidump, so you should start with that :D
     
  5. bLySs

    bLySs TS Rookie Topic Starter

    heh.. yeah i just realised after i clicked okay.
    hehe, silly me... files were too 101kb, slightly over. Had to rezip them.
    should be there now.
    apologies
     
  6. altheman

    altheman TS Rookie Posts: 541

    6 crashes at "usbhci.sys", which is a USB Miniport Driver, with a bugcheck of FE.

    1 crash at "atikvmag.dll" with a bugcheck of 8E. I think this is part of ATI display drivers.

    update your mobo drivers, and your display drivers and see if that helps.
     
  7. bLySs

    bLySs TS Rookie Topic Starter

    ran memtest for 7 passes, no errors popped up.

    (i'm not sure what most of your last post meant,hehe) When you say mobo drivers, does that mean the bios?

    Thanks for all your help so far btw. None of the other forums have even been a fraction as helpful!!!
     
  8. bLySs

    bLySs TS Rookie Topic Starter

    I went to the shuttle website,
    there are BIOs updates, and a chipset update. Which one should i be going for? Sorry to be a hassel ^^
     
  9. altheman

    altheman TS Rookie Posts: 541

    try the chipset update first since your chipset driver is causing bsods, and if that doesnt help, then do a bios update.

    btw, mobo drivers are drivers for your usb, lan, sound driver, built in mobo stuff, etc.
     
  10. bLySs

    bLySs TS Rookie Topic Starter

    I redid the bios and reinstalled the graphis, sound and usb drivers. That seems to have done the trick i think. No more chronic BSOD. there was still 1 though, and i've attached the minidump file again. Just for the sake of thouroughness and being able to sleep soundly - could you possibly check that it's not related to the old problems?

    Thanks a bunch for all the help! saving me from tearing sooo much hair out hehe
     
  11. algodritmo

    algodritmo TS Rookie

    Seems like the ATI continues with problems... try reinstalling, try several drivers.

    Code:
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPCI N}  Instrucci n ilegal  Se ha intentado ejecutar una instrucci n ilegal.
    
    FAULTING_IP: 
    ati3duag!ILInstIterator::Step+3bc
    bfb3e42c ffff             ???
    
    TRAP_FRAME:  b06e0a28 -- (.trap ffffffffb06e0a28)
    ErrCode = 00000000
    eax=00000000 ebx=e4c16360 ecx=e17a43a0 edx=00000002 esi=e10a7010 edi=e10a7010
    eip=bfb3e42c esp=b06e0a9c ebp=e1109010 iopl=0         nv up ei pl nz na po nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
    ati3duag!ILInstIterator::Step+0x3bc:
    bfb3e42c ffff             ???
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  2
    
    DEFAULT_BUCKET_ID:  DRIVER_FAULT
    
    BUGCHECK_STR:  0x8E
    
    MISALIGNED_IP: 
    ati3duag!ILInstIterator::Step+3bc
    bfb3e42c ffff             ???
    
    LAST_CONTROL_TRANSFER:  from bfb3e6b3 to bfb3e42c
    
    FAILED_INSTRUCTION_ADDRESS: 
    ati3duag!ILInstIterator::Step+3bc
    bfb3e42c ffff             ???
    
    STACK_TEXT:  
    b06e0abc bfb3e6b3 ffffffff 00000000 e1109010 ati3duag!ILInstIterator::Step+0x3bc
    b06e0adc 00000000 bfb8cc7c 8000ffff 000000f0 ati3duag!ILInstIterator::Step+0x643
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    ati3duag!ILInstIterator::Step+3bc
    bfb3e42c ffff             ???
    
    FAULTING_SOURCE_CODE:  
    
    
    SYMBOL_STACK_INDEX:  0
    
    FOLLOWUP_NAME:  MachineOwner
    
    SYMBOL_NAME:  ati3duag!ILInstIterator::Step+3bc
    
    MODULE_NAME:  hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  IP_MISALIGNED_ati3duag.dll
    
    BUCKET_ID:  IP_MISALIGNED_ati3duag.dll
    
    Followup: MachineOwner
     
     
  12. altheman

    altheman TS Rookie Posts: 541

    just to be on the safe side, uninstall your graphics driver, use Driver Cleaner to completly remove ati software, reboot, and install the latest drivers again.

    this should help if the problems are because of a dodgy installation of ati driver.
     
  13. bLySs

    bLySs TS Rookie Topic Starter

    sweetness!!! thanks guys!
    Worthy of a pint!!!
    Everything seems to be working smoothly again.
    Many thanks!!!
    Very much appreciated!!!
     
  14. bLySs

    bLySs TS Rookie Topic Starter

    Back Again =(

    Hey guys, sorry to be a bother, but i'm back again with the same problem.
    Everything was running fine for the past two weeks or so. The suddenly i'm in BSOD hell again.
    I was wondering if you could help me out again. I've attached the minidump files.
    Thanks again in advance guys!
    (I was thinking, something to do with the windows update recently?)
     
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