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Getting BSOD. Please help.

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by Onkyo, Mar 27, 2007.

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  1. CCT Newcomer, in training

    Remove as much more of Norton as you can using this:

    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

    Then, if you still have something showing on the dumps as a Symantec product, you can:

    1 - reformat etc, or, log on as Administrator and

    2 - Start, run, regedit, search for Norton, delete EVERY key

    3 - start, run, regedit, search for Symantec, delete EVERY key

    Reboot

    :)
  2. Route44 TechSpot Ambassador

    Your 407 dumps all point to vsdatant.sys which is a driver for Zone Alarm. You are having driver conflicts. Also, do you play WoW? The reason I ask is because the WoW.exe kept coming up also.

    I am wondering if ZA and WoW are conflicting when you attempt to play online.

    This link may be helpful: http://forums.zonealarm.com/zonelabs/board/message?board.id=gen&message.id=33341

    Also, as CCT points out, make sure Norton is fully out of your suystem because ZA and Norton will not play nice together.
  3. peterdiva TechSpot Ambassador

    One of the dumps points to a hardware problem. The others, as Route44 pointed out, are blaming Zonealarm. You'll have to uninstall Zonealarm and replace it with another firewall for problem isolation.

    Also, there's no norton files listed in your dumps.
  4. Onkyo Newcomer, in training

    thank you very much for the replys.

    hmm that sucks i love zone alarm oh well i might just have to do it if i want my pc to work.

    also when you say hardware does it specify anything in particular?
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