Edit: Lengthy SnapShot entries have been reviewed and deleted by Bobbye -- Snapshot reset to current date -- . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}] 2012-01-05 01:20 1514152 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar] "{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2012-01-05 1514152] . [HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}] [HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1] [HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}] [HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd] . [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser] "{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2012-01-05 1514152] . [HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}] [HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1] [HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}] [HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd] . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-09-26 17353352] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-12-28 39408] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888] "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-11-13 421736] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712] "ApnUpdater"="c:\program files\Ask.com\Updater\Updater.exe" [2012-01-05 1391272] "avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2011-09-23 258512] "SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472] "PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2007-10-12 29984] "IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2007-10-12 46368] "PPort11reminder"="c:\program files\ScanSoft\PaperPort\Ereg\Ereg.exe" [2007-08-31 328992] "BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2009-02-10 745472] "ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2007-10-30 77824] . c:\documents and settings\All Users\Start Menu\Programs\Startup\ Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360] . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys] @="Driver" . [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\Skype\\Phone\\Skype.exe"= "c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"= "c:\\Program Files\\Bonjour\\mDNSResponder.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"= . R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [1/10/2012 1:40 PM 36000] R1 uzeyodq1;AVZ-RK Kernel Driver;c:\windows\system32\drivers\uzeyodq1.sys [3/17/2010 8:54 AM 11264] R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [1/10/2012 1:40 PM 86224] R2 AntiVirWebService;Avira Web Protection;c:\program files\Avira\AntiVir Desktop\avwebgrd.exe [1/10/2012 1:40 PM 463824] S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [12/28/2011 11:52 AM 136176] S2 HPSIService;HP SI Service;c:\windows\system32\HPSIsvc.exe --> c:\windows\system32\HPSIsvc.exe [?] S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [12/28/2011 11:52 AM 136176] S3 HP1210FAX;HP1210MFP FAX;c:\windows\system32\drivers\HPM1210FAX.sys [1/10/2012 2:22 PM 13824] S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?] S3 mvusbews;USB EWS Device;c:\windows\system32\drivers\mvusbews.sys [1/10/2012 2:22 PM 17408] . Contents of the 'Scheduled Tasks' folder . 2012-01-17 c:\windows\Tasks\AppleSoftwareUpdate.job - c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 21:57] . 2012-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2011-12-28 16:52] . 2012-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2011-12-28 16:52] . 2012-01-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-682003330-1123561945-1417001333-1003Core.job - c:\documents and settings\Saban\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-11-03 13:08] . 2012-01-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-682003330-1123561945-1417001333-1003UA.job - c:\documents and settings\Saban\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-11-03 13:08] . 2012-01-23 c:\windows\Tasks\Scheduled Update for Ask Toolbar.job - c:\program files\Ask.com\UpdateTask.exe [2012-01-05 01:20] . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.google.com/ uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000 LSP: c:\program files\Avira\AntiVir Desktop\avsda.dll TCP: DhcpNameServer = 192.168.1.1 FF - ProfilePath - c:\documents and settings\Saban\Application Data\Mozilla\Firefox\Profiles\l22j95ne.default\ FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2790392&SearchSource=3&q={searchTerms} FF - prefs.js: browser.search.selectedEngine - FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT2790392&SearchSource=13 FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} FF - Ext: Skype Click to Call: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} - c:\program files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b} FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com . - - - - ORPHANS REMOVED - - - - . AddRemove-HP LaserJet Professional M1130-M1210 MFP Series - c:\program files\HP\HP LaserJet M1210 MFP Series\Uninstall.exe . . . ************************************************************************** . catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2012-01-23 12:54 Windows 5.1.2600 Service Pack 3 NTFS . scanning hidden processes ... . scanning hidden autostart entries ... . scanning hidden files ... . scan completed successfully hidden files: 0 . ************************************************************************** . --------------------- DLLs Loaded Under Running Processes --------------------- . - - - - - - - > 'lsass.exe'(744) c:\program files\Avira\AntiVir Desktop\avsda.dll . - - - - - - - > 'explorer.exe'(1296) c:\windows\system32\WININET.dll c:\progra~1\WINDOW~2\wmpband.dll c:\windows\system32\ieframe.dll c:\windows\system32\webcheck.dll c:\windows\system32\WPDShServiceObj.dll c:\windows\system32\PortableDeviceTypes.dll c:\windows\system32\PortableDeviceApi.dll c:\program files\Microsoft Office\Office10\msohev.dll c:\program files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll . ------------------------ Other Running Processes ------------------------ . c:\program files\Avira\AntiVir Desktop\avguard.exe c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe c:\program files\Bonjour\mDNSResponder.exe c:\program files\Brother\ControlCenter3\brccMCtl.exe c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe c:\windows\System32\spool\DRIVERS\W32X86\3\HP1006MC.EXE c:\program files\Brother\Brmfcmon\BrMfcmon.exe c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe c:\program files\Avira\AntiVir Desktop\avshadow.exe . ************************************************************************** . Completion time: 2012-01-23 13:03:26 - machine was rebooted ComboFix-quarantined-files.txt 2012-01-23 18:03 ComboFix2.txt 2012-01-09 22:22 ComboFix3.txt 2011-12-29 21:44 ComboFix4.txt 2011-12-28 14:55 ComboFix5.txt 2012-01-23 17:29 . Pre-Run: 11,864,403,968 bytes free Post-Run: 13,217,267,712 bytes free . - - End Of File - - 5B675161D09E9863771E403AFDB1FA36
Hello! I have sent you the log in 3 parts since its too long. I cannot find PC Tools Security or sdCoreService
3 weeks ago, you got the AskToolbar and Ask.com on the system. I set up removals for all entries I founds and also instructed you to uninstall all entries in Add/Remove Programs for Ask anything- toolbar, updater, .com --------------------- Additionally I told you to uninstall all of the following: Go to Add/Remove Programs and uninstall the following, if found: When finished, use Windows Explorer to access Computer> Local Drive> Programs> Look for program folder for each of the programs you uninstalled and do a right click> Delete on each. --------------------- I also instructed you to remove this Scheduled Tasks: Remove this Scheduled Tasks: Please open Firefox> Tools> Add ons> Extensions> Remove the following: Ext: Conduit Engine Ext: BitTorrentBar Community Toolbar Ext: Support.com Toolbar: (this is another entry from ask.com) - Not there are more Ask entries to be removed in Firefox:: Tools> Options> Extensions and/or plug-ins> Delete ALL of the following. FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com FF - Ext: Avira SearchFree Toolbar plus Web Protection: toolbar@ask.com - %profile%\extensions\toolbar@ask.com FF - Ext: Conduit Engine : engine@conduit.com - %profile%\extensions\engine@conduit.com FF - Ext: BitTorrentBar Community Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - %profile%\extensions\{88c7f2aa-f93f-432c-8f0e-b7d85967a527} FF - Ext: Support.com Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com --------------------------------- I instructed you to updated and run Mbam again, making it q Full Scan this time. There was no log. You installed Ask.com again on 1/12 ========================================= It appears that you have not copied all of the script and run it through Combofix- not once but 3 times ======================================== If you do all of the above, update and run Combofix once more. It will be last time I write script for you to run in Combofix. .
I ran Malwarebytes yesterday and was sure I have sent you the results. but there is not post. i was probably disturbed by someone. I rerun it. here is the log Malwarebytes Anti-Malware 1.60.0.1800 www.malwarebytes.org Database version: v2012.01.23.04 Windows XP Service Pack 3 x86 NTFS Internet Explorer 8.0.6001.18702 Saban :: YELENA [administrator] 1/24/2012 1:56:01 PM mbam-log-2012-01-24 (13-56-01).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 224824 Time elapsed: 1 hour(s), 46 minute(s), 8 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end)
As for Ask I did everything you told me except for removing it from Computer> Local Drive> Programs. it says that the programm is used by someone else. I did remove it last time but it was reinstalled when I downloaded Avira.
Hey! i found th emalwarebytes log from yesterday here it is Malwarebytes Anti-Malware 1.60.0.1800 www.malwarebytes.org Database version: v2012.01.23.04 Windows XP Service Pack 3 x86 NTFS Internet Explorer 8.0.6001.18702 Saban :: YELENA [administrator] 1/23/2012 2:51:40 PM mbam-log-2012-01-23 (14-51-40).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 219335 Time elapsed: 2 hour(s), 11 minute(s), 31 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 1 C:\System Volume Information\_restore{987B1B85-12D5-430C-923E-7A4B948FE860}\RP406\A0083724.exe (RiskWare.Tool.CK) -> Quarantined and deleted successfully. (end)
Check all the download screens well for pre-checked toolbars and browser helper objects. The Ask entries are very frequent and the current one even installs an auto-updater! These things are a lot easier to prevent that they are to get rid of! Come to think of this, Broni brought this up and has stopped recommending Avira because of it. I think he now has Comodo instead. I'll check on that. Are there any malware problems remaining- clean Mbam and Eset.?
I did not know that Ask entries are that bad. so should I uninstall Avira and download Comodo instead? by the way, i used Ask instead of Google. at least it did not redirect me all the time Eset is clean. I am not sure about MBAM, but the problem is still there. it looks like it is easier to have someone reinstall Windows
Hey! i have a question. I do not have anyone to ask it so I thought you may help me with it. we have Netgear at work and as my boss said he can track websites we are visiting. can he track websites I am visiting on my Iphone if I use Wifi at work? Thank u in advance