I have a dell laptop, D620. When i first put it on the screen was loading funny. as i move the mouse over it a square at time would come in...then when i tried to boot it again. it said new user.. then it just woulnt boot got read error hit control alt delete...i called Dell they said hold fn key and hold start but it went into diagnostic mode. in a few minutes they said HARD DRIVE must be replaced. My problem is now... that to recover the data companies want from $500 to 25oo to recover the data... is there any program or thing i can do to try to get my files back? Marv Alpert firstname.lastname@example.org thanks!