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Hard drive disappears

By Sev
Jun 3, 2011
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  1. I have a WD 1TB Green Sata but every now and then it just disappears from device manager and computer and storage manager, does anyone have any clues, i have had this problem for some time right now im running off an IDE and well thats just sad but stable ive tried different Sata ports and so on, no change still disappears happens on alot of my hard drives, im scared it may be my mobo...
     
  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Yes, as you suspect this could be a fault on the mobo. But, as it is intermittent it could just be a bad connection or a faulty SATA cable. About the only suggestion I can offer is to try a new SATA cable.

    When the drive dissapears have a look to see if it is still recognised in the Bios.
     
  3. Sev

    Sev TS Rookie Topic Starter Posts: 80

    it disappears from bios aswell, i just used WD's Lifeguard and reset all to zeros and going to run a disk check from windows now and see if anything changes will up ( and gunna buy a new sata cable)
     
  4. captaincranky

    captaincranky TechSpot Addict Posts: 11,708   +1,887

    If you're running Windows 7 and have the drive in "AHCI" mode, (SATA), if the drive doesn't spin up fully fast enough, (within 10 seconds), then it will disappear. There is a windows update for this. First see this thread: http://www.techspot.com/vb/topic150892.html Then, check out this hot fix from M$: http://support.microsoft.com/kb/977178

    If this is a system drive, the machine crashes. If this is a storage drive, it will just disappear. This happens with SATA drives a small as 640GB, no matter what the KB article says. Keep in mind the problem mostly occurs when resuming from standby.

    I hope we're talking about the same issue, as this is an easy fix
     
  5. Sev

    Sev TS Rookie Topic Starter Posts: 80

    nope i have it running in IDE mode, since ACHI doesnt find my IDE drive lol, and no stop messages
     
  6. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    As a shot in the dark you could see if there are any more recent drivers for the motherboard and check for an update to your Bios.
     
  7. Sev

    Sev TS Rookie Topic Starter Posts: 80

    Event Viewer : Warning Detected on device \Device\Harddisk0\DR8 during a paging operation

    Error The device \Device\Harddisk5\DR5, Has a bad block
     
  8. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    OK, I would run the checkdisk utility and see what it finds, if it is just bad blocks causing the problem the disc check should cure it but it will indicate that the drive is failing and more bad blocks may well occur.

    Don't know your OS so:

    Windows 7 and Vista.
    Windows XP
     
  9. Sev

    Sev TS Rookie Topic Starter Posts: 80

    the drive is not the main drive its Z infact, and i have done this before says errors found and fixed but doesnt fix the issue at hand..
     
  10. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    If this problem is repeating for just that one drive then you should replace it. Running the chkdsk /r command will stop the bad blocks from being used but it is likely more bad blocks will occur as the drive deteriorates, it's not something that is going to get better.
     
  11. Sev

    Sev TS Rookie Topic Starter Posts: 80

    it does it on all sata ports on all drives that ive used Seagates and WDs
     
  12. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    How old are the drives? If they get a lot of use they could all have bad blocks but on reflection that would be quite a coincidence. Is your power supply powerful enough as that could cause a problem. My final thought would be to test the drives performance in another PC, if it works OK in another PC then chances are that your original thought of a faulty motherboard may well be correct, especially when considering that the drive also disappears from the Bios.
     
  13. Sev

    Sev TS Rookie Topic Starter Posts: 80

    the drive in question is under 2 months old, but all of them have had this issue, 1000w psu ultra x3, and yeah i think it is the mobo had this issue since i got it, so i guess since ive spent about 500$ in HDDs mine as well spent 150$ and get the crosshair V lol
     
  14. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Sounds like a good move.
     
  15. quruneowla

    quruneowla TS Rookie

    as there any jumpers on the hard drive f yes make ur main on master and the other which u can not see on slave might be it solve ur problem
     

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