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Hardware or Driver Problems?

By kimbo.ati
Jun 19, 2005
  1. Hi,

    i have succesfully built my 15th computer 3weeks ago :

    Generic Case
    thermaltake 420w psu
    Amd Athlon XP 2800+ (barton Core)
    MSI - kt4v
    2x512mb DDR 400 pc3200 Generic ram
    western digital 200gb hard drive
    nvidia 5200 fx

    everything was working fine untill i decided to get a better graphics card
    "sapphire 9700 pro ultimate edition"

    i uninstalled the old drivers and then installed my new card.
    i logged into windows an installed the latest ATI drivers cataylst 5.6.

    rebooted my computer then it got up to the login screen part, the screen is all black with a mouse in the middle but i couldn't move it. seconds later the screen went black and shortly later the compter reset.

    i tried to boot using the last recent settings that worked in the boot options and i logged into windows and then seconds after doing that the screen went black (stand by mode).

    Can anyone Help becuase this is getting to the stage were i will need to hire a jackhammer. :D:D:D
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Have you connected the 4 pin power connector to the card?

    If so, can you put your old card back in, and does it work ok?

    Regards Howard :grinthumb
     
  3. kimbo.ati

    kimbo.ati TS Rookie Topic Starter Posts: 135

    hey yeh the connector is plugged in.

    i havnt tried another card in it yet.

    i can get into windows using Safe mode and Enable VGA mode.
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    What psu do you have?

    Does it supply enough power for your new card?

    I suppose it`s possible that your new card is faulty.

    Regards Howard :cool:
     
  5. kimbo.ati

    kimbo.ati TS Rookie Topic Starter Posts: 135

    i have a 4month old thermaltake purepower 420W psu
     
  6. kimbo.ati

    kimbo.ati TS Rookie Topic Starter Posts: 135

    i jst uninstalled ALL of ati drivers off my computer and it is working.
     
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    If you can get you system working with another card, download Driver cleaner from http://www.drivercleaner.net/.

    Uninstall all Nvidia, and ATI entries from add remove programmes, then run the cab cleaner for both Nvidia, and ATI.

    Next run the driver ceaner for both.

    Shut down you computer, and install your new card. It should boot up using the generic vga driver. Now install the proper drivers for your card.

    If that doesn`t work, then I suspect your new card is faulty.

    Regards Howard :cool:
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    That`s good. Now use the Driver cleaner programme before you try and install the new drivers.

    Regards Howard :grinthumb
     
  9. kimbo.ati

    kimbo.ati TS Rookie Topic Starter Posts: 135

    i did exactly what you said to do i logged in successfully and ati loaded up then the screen went black and it had all these patches of different pixelated colours on the screen. the screen refreshed 3times and went black.

    i proceeded to reset it, booting in "last known settings that worked".
    everything is working fine i played a little bit of farcry on High settings to make sure it is all stable.

    SUCCESSFULL!!!

    i love you so much tomorrow for surei would have sent it back but since you got it working for me i wont need to :D

    you should be a God!

    cheers Mate.
     
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