Hello everyone 
MY Toshiba laptop fried itself last October and went back to Toshiba for the free System Board replacement: which really shouldn't have warranted wiping the drive: but it came back empty except for the os. I admit: I was lax in backing up my files and lost everything - including some vital parts of my doctoral thesis I realized that they had sent me back a different computer - mine was marked in several hidden places so in my desperation I spoke to Toshiba on the phone and begged them to look for MY hard drive in case it was laying around somewhere. I got the Rep to finally admit that the computer that came back to me probably wasn't the one I sent in - and I got him to look for my HD, but no luck.
This morning when I tried to boot I got a black screen with a "HDD ERROR" message and almost flipped out. It took me about 5 attempts - I kept getting the same message and I could hear the HD screaming and rattling - but I finally got it booted and quieted down - but when I went to back-up some files to CD, the burner doesn't work! (I hadn't had cause to try it since I got it back from them.)
Since it's working now, what should I do? Wait for it to die or start bugging Toshiba now? Technically the one-year warrantee is up: but I think there's room to argue that point due to the refit and due to the fact that this is a different computer.
Input greatly appreciated . . .
MY Toshiba laptop fried itself last October and went back to Toshiba for the free System Board replacement: which really shouldn't have warranted wiping the drive: but it came back empty except for the os. I admit: I was lax in backing up my files and lost everything - including some vital parts of my doctoral thesis
I realized that they had sent me back a different computer - mine was marked in several hidden places so in my desperation I spoke to Toshiba on the phone and begged them to look for MY hard drive in case it was laying around somewhere. I got the Rep to finally admit that the computer that came back to me probably wasn't the one I sent in - and I got him to look for my HD, but no luck.This morning when I tried to boot I got a black screen with a "HDD ERROR" message and almost flipped out. It took me about 5 attempts - I kept getting the same message and I could hear the HD screaming and rattling - but I finally got it booted and quieted down - but when I went to back-up some files to CD, the burner doesn't work! (I hadn't had cause to try it since I got it back from them.)
Since it's working now, what should I do? Wait for it to die or start bugging Toshiba now? Technically the one-year warrantee is up: but I think there's room to argue that point due to the refit and due to the fact that this is a different computer.
Input greatly appreciated . . .
