I have sent a HITACHI 1TB HDD for an RMA because it has broke down after around 5months of usage (give or take a month). This was 4 weeks ago and I have yet to receive a reply from them. When I try to call from UK firstly it was wrong number and secondly some old woman picked the phone up. I heard that Hitachi was bought by WD so I guess I should call WD? Now when I have sent the HDD for RMA Iv put it in a Padded envelope which Hitachi said not to do and instead of writing RMA number 3x outside on the box I wrote it once or twice. I have also added a letter explaining the situation with address, email and other contact details yet no reply. So what is going on? I guess I should email them, I need my damn 1TB HDD since iv only got 1TB F3 and 300GB WD external // 150 Seagate Barracuda :3 Any advice you could give me? Thanks in Advance.