Need some help here, and I am not great at tech stuff. Thurs we had some sort of power surge at the house- we do have surge protector - and when the power came back on only one computer ( this one ) would work. The other 'important' one wont boot.
Both were plugged into same area with surge protector. The one that wont work runs on XP and is an HP Intel Celereon 2.0 processor. When I go to boot up all the comes on the screen is " A disc drive error , press ctrl alt del' When I press control alt del, nothing happens, just a blank screen for hours. It does appear that my daughters floppy was left in the A drive at the time of the surge- I have now removed the disc.
I asked my husband about maybe reinstalling the XP disc and he said that since this was a floor model HP we didnt get the disc with it it was already factory installed.
Of course there was no back up drive and I need to get my work stuff out , any ideas?
beth
Both were plugged into same area with surge protector. The one that wont work runs on XP and is an HP Intel Celereon 2.0 processor. When I go to boot up all the comes on the screen is " A disc drive error , press ctrl alt del' When I press control alt del, nothing happens, just a blank screen for hours. It does appear that my daughters floppy was left in the A drive at the time of the surge- I have now removed the disc.
I asked my husband about maybe reinstalling the XP disc and he said that since this was a floor model HP we didnt get the disc with it it was already factory installed.
Of course there was no back up drive and I need to get my work stuff out , any ideas?
beth