Help, experiencing BSOD ntfs.sys/viahdua.sys

By Angelville
Oct 5, 2011
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  1. hi, this is my first time here. I've been experiencing frequent BSOD with different message such as ntfs.sys, viahdua.sys / IRQL_not_less_or equal...or PAGE_FAULT_IN_NONPAGE_AREA

    When I insert a new hardware such as printer, webcam, usb, headset, camera and external hard drive I will get a BSOD..Further, when i am playing music in media player and i try to open new media (movie) in vlc player or the likes another BSOD and when i start new software such as pdf converter...

    i'm using windows XP

    hope that you could help me guys...
  2. CJ Casanova

    CJ Casanova TS Rookie Posts: 17


    I had something simlilar to this, everytime i used USB or tried to use my sound in anyway i got BSOD.

    Not sure if your problem is the same thing, but it was a stick of RAM that had passed its time, i booted my computer with 1gb, then added the rest slowly, give that a try. :)
  3. Angelville

    Angelville TS Rookie Topic Starter

    I always got a warning too about virtual memory low..but my drive c is still have 3gb space RAM is 896mb only does that mean I should upgrade it?
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
  5. Angelville

    Angelville TS Rookie Topic Starter

    Here's my minidump..
    Thank you in advance.

    Attached Files:

  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    With your various error codes and symptoms do CJ Casanova's advice first and tell us the results.

    Your one code was 0x8E and they are almost always caused by hardware and pointing to your DVD drive but I am more suspicious of your memory as the issue.
  7. Angelville

    Angelville TS Rookie Topic Starter

    ok thank you..i will do that..gonna buy new RAM...

    will be back shortly
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    I would test it first before going out and buying new RAM. I said I was suspicious, not definite. :)
  9. Angelville

    Angelville TS Rookie Topic Starter

    hi, sorry..take me sometime to come back

    i don't have spare RAM to test so I took a risk and bought a 2gb's been three weeks since i upgraded my memory so far i don't have BSOD yet..

    its a big help so wanna extend my gratitude to CJ and techspot..I can work faster now without interruption of BSOD..again thank you so much

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