Help Me - Taskbar, IE, Copy & Paste, and others won't work!

By Mr_iDunno
Apr 3, 2006
  1. okay let me explain what happened...
    Word kept on giving an error everytime i tried to launch it:
    "Winword.exe - Entry Point Could Not Be Found"
    and it said something about OleCreateLink and Ole32.dll couldnt be found

    so i googled it and found an exact copy and downloaded it in the windows folder but i still gave me the same problem so i then copied the file and pasted it in the system32 folder but it denied because there was already a copy there. so i cut the one that was there and place it who knows where and replaced it with the one i downloaded. that failed i did a system restore to the day before. however, when it booted up...the computer froze on the desktop for like 15 mins...there were no icons or taskbar or anything at that i had to hold the power button and restart it again. this time, when it booted my taskbar is literally undisplayable...i tried moving it, resizing, dragging....nothing...i can only see the double-end arrow and i can right click on it...thats it...furthermore, i can't copy and paste text at all....and my IE is not working firewall doesn't want to enable and the security center said my anti-virus is not i restarted the computer again but this time in safe-mode and it froze again and rebooted itself to a normal boot...Word works now but it says something that the document could not be registered nor any link could be made outside of it...i have no idea what's going on....please help me get my computer back how it was....please...

    i also included a HJT report
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I can`t see anything really nasty in your HJT log.

    Go to add remove programmes in your control panel and uninstall the AOL toolbar.

    Maybe try a system restore. If that doesn`t help. Try a Windows repair, as per this thread HERE.

    Regards Howard :)
  3. Mr_iDunno

    Mr_iDunno TS Rookie Topic Starter

    i can't do a system just crashes everytime i try to open it.
    it was a mission to find since i cant use my taskbar...
    i checked out that thread however...i perform a disk check and a memory test...
    the disk check came out fine but the memory test said i had like more 175 errors. i ran it overnight until it's run time was like 11 hours...thats when i said the hell with this and exited. so now i know i have memomy problems...1st this the cause of my main problem and what do i do next?
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    If Memtest gives you errors, then your ram is bad.

    Whether this is the cause of your current problems, I don`t know.

    Change the bad stick of ram and see how your system runs.

    If there`s no change, try the Windows repair I suggested earlier.

    Regards Howard :)
  5. Mr_iDunno

    Mr_iDunno TS Rookie Topic Starter

    you mean buy a new one?
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Unless you ram is still under warranty, Yes buy a new stick of ram.

    Take a look at Tedsters ram sticky HERE.

    Regards Howard :)
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