Help with blue screen of death!

By felinne
Nov 3, 2006
  1. Hi All,

    Recently I've been getting a blue screen of death quite frequently. I would be in the middle of using some software (usually Quickbooks) with a few windows opened. Then, suddenly the screen changes to the following:

    "A problem has been detected and windows has been shut down to prevent damage to your computer.

    If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

    Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

    Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching for shadowing. If you need to use Safe Mode to remove or diable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

    Technical information:
    ***STOP: 0x0000008E (0xC0000005, 0x000000AD, 0xBA20000A0, 0x00000000)

    Beginning dump of physical memory
    Physical memory dump complete.
    Contact your system administrator or technical support group for further assistance."

    I suspect my system might be overheating? But, doesn't that make a computer just shut down? Or, overloaded cache? I recently reformatted my computer.

    Please help!

  2. smore9648

    smore9648 TS Rookie Posts: 697

    When is the last time you defragged?

    When was the last time you updated your drivers/firmware/bios?

    What OS are you using?

    on the command line type winmsd and look for conflictions (works for xp not sure about other OSes)
  3. Rik

    Rik Banned Posts: 3,814

    We could do with some info like what is your pc for starters????
  4. felinne

    felinne TS Rookie Topic Starter Posts: 21

    OS is XP. I just reformatted my entire computer and reinstalled everything from scratch, say about 2 weeks ago. Reinstalled all drivers and updates.

    Hardware-wise, it's an old Dell with an LG screen.
  5. smore9648

    smore9648 TS Rookie Posts: 697

    Check your device manager and tell me if you see any yellow question marks
  6. smore9648

    smore9648 TS Rookie Posts: 697

    Re-installed what exactly?
  7. felinne

    felinne TS Rookie Topic Starter Posts: 21

    Everything necessary to get the computer up and running. It's a long list, but basically the typical stuff you'd expect when you reformat your computer.

    This really started happening when I started using quickbooks and mostly when I hit the generate report function. That is also why I suspect a cache or RAM problem.
  8. smore9648

    smore9648 TS Rookie Posts: 697

    run ccleaner
  9. felinne

    felinne TS Rookie Topic Starter Posts: 21

    I ran that pretty recently. I will do that again. But, I don't think that really will fix the problem.
  10. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

    why dont you upload a minidump
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