help (with HiJackThis Log)

By deadharlequinn
Jun 4, 2007
  1. Please Help!!! Quick!!!
    -My computer slows down but runs fine in safe mode
    -Cannot open Task Manager or Mozilla (not in safe mode)
    -Cannot start installation such as Adobe CS3
  2. momok

    momok TS Rookie Posts: 2,265

    Hi dead harlequinn and welcome to techspot. =)

    Note: Please do not copy and paste your logs in the future. Instead, attach the .log or .txt files in your posts.

    You are running an outdated version of HijackThis.
    You can obtain the latest version from the link in my signature.

    You may wish to copy and paste these instructions on notepad for easier reference later.

    Boot into safe mode under your normal user name. See how HERE

    Next turn on "Show all files and folders, including hidden and system". See how HERE

    Go to start > run and type services.msc. Press the enter key.
    Search for the following services. Double click to select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.


    Go to start > Control Panel > Add and Remove Programs.
    Remove anything related to the following:

    Megaupload Toolbar

    After that, run HijackThis and fix the following entries, if found (do this by placing a tick in the check boxes beside these entries and clicking "Fix checked"):

    O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL

    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

    Close HJT.

    Navigate in Windows Explorer and delete the following files and folders in bold.


    Reboot into normal mode and rehide your protected OS files.

    Continue to Viruses/Spyware/Malware, preliminary removal instructions and follow the steps given. These are a comprehensive mix of steps to remove common malware, as well as provide us logs of your system to look at so we can further remove any tricky nasties.
    Do follow all the instructions exactly.

    Thereafter, please post fresh HijackThis, AVG Antispyware and Combofix logs as attachments into this thread. Do not copy and paste your logs if not it will be ignored and/or removed.

    Also, please let me know the results of the AVG Antirootkit scan

    Your friendly momok =)

    This thread is for the use of deadharlequinn only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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