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Help with new ADSL please

Discussion in 'Storage and Networking' started by tomrice32, Apr 8, 2004.

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  1. tomrice32 Newcomer, in training

    Hi, I have Windows 98SE and I just switched o broadband. I have a Sagem USB ADSL modem. I have everything set up right as it all works fine, but after a while of use my computer suddenly reboots. It didn't do this before I had the new connection and it is very annoying if i'm in the middle of something. Has anyone got any ideas as to what might cause this? Thanks :grinthumb
    tomrice32, Apr 8, 2004
    #1

  2. tomrice32 Newcomer, in training

    Also i've just realised I have something wrong with a sound driver or something and i cant play any sounds either:confused: :( someone please help i really gota sort this out especially the rebooting thing
    tomrice32, Apr 8, 2004
    #2

  3. Rick TechSpot Staff

    Well, I'm unaware of any problems associated with DSL modems and rebooting probelms, but if you have another option than USB... i would use that instead.

    Rather than USB, most modems can be configured to work through a network cable. This is often easier to deal with and just better, eliminating the possiblility of software problems.
    Rick, Apr 8, 2004
    #3

  4. tomrice32 Newcomer, in training

    The modem is USB only, I have managed to sort out the sound problems but there is still a problem with the computer shutting itself down. Maybe it is a hardware clash or something like that? If anyone has any ideas please let me know, thanks for the network cable idea but it's USB only.
    tomrice32, Apr 8, 2004
    #4

  5. Nodsu Newcomer, in training

    ARe you sure it is the modems fault? Try running your computer without the internet connection for a while. (that is if you are able to live without internet for more than 3 hours)

    Do you have a firewall and intivirus installed? Broadband is the easiest way to catch virii and all sorts of other nasty things.
    Nodsu, Apr 8, 2004
    #5

  6. tomrice32 Newcomer, in training

    OK I found no viruses on my computer, I called my ISP and they helped me change some settings on the modem thanx for ur replies all sorted now though
    tomrice32, Apr 8, 2004
    #6
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