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High Ping?

By cfitzarl
Jan 4, 2007
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  1. My friend has Ve**on DSL service @ 768KBPS. He plays a lot of online games, and has complained about ping as high as 250 on the servers. He is also knocked off of them due to this problem. I am not educated highly in internet (mostly stay in Audio/Video and CPU sections of the forum), and I was wondering if a diagnosis could be made for him. Also note that he is quite a distance away from the central service center (I know that DSL slows as it is extended far from the C.S.C). Thanks in advance :wave: !
  2. Nodsu

    Nodsu Newcomer, in training Posts: 9,431

    Does your friend have a router? Maybe try connecing without it?
    Does your friend use any p2p programs that may be hogging the connection? Maybe close these?
    Does your friend have a software firewall? Maybe try disabling that (and use the Windows builtin one)?
  3. cfitzarl

    cfitzarl TechSpot Chancellor Topic Starter Posts: 2,520   +9

    He has the Windows Firewall, and Norton Firewall (which I find annoying). That's about it. He only has one computer so no router is installed. Note that this happens of Counter Strike: Source.
  4. monton

    monton TechSpot Enthusiast Posts: 146

    One firewall is enough. Two can lead to conflicts and headache causing troubleshooting complexity. Try one at a time and see if there is a diff. You could also turn 'em both off to check performance and then turn one and/or the other back on.
    Monton
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