My friend has Ve**on DSL service @ 768KBPS. He plays a lot of online games, and has complained about ping as high as 250 on the servers. He is also knocked off of them due to this problem. I am not educated highly in internet (mostly stay in Audio/Video and CPU sections of the forum), and I was wondering if a diagnosis could be made for him. Also note that he is quite a distance away from the central service center (I know that DSL slows as it is extended far from the C.S.C). Thanks in advance :wave: !