HJT Log - I have a problem with printer.

[neowing]

Hello ? I read every instruction and I want to someone to look at My HJT Log.
My problem is: I can't print any files. I tried troubleshoot but it couldn't helped me. And I think my computer infected with bad things.

Anyway, Here's my attachment:
AVG Spyware didn't get anythings because I always used it.
AVG Antirootkit didn't get any bad things.

View attachment 20696

View attachment 20697

 

[momok]

Hi,

Both your logs look clean. I would suspect a hardware or driver problem. I've thus moved your post to the relevant forums.

Regards,
Your friendly momok =)

 

[neowing]

I see. However, when I tried to print my documents, the Printer quick start pop up and said there is an error in print and cannot print out. Also, I have tried connect and disconnect USB and turn on and off again many times. Finally, printer is working but it stopped after 2 lines of printing.


My Printer information:

HP DeskJet 932C

Anyone have any idea ? I have to use it as soon as possible.