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HJT Log - I have a problem with printer.

By neowing
Aug 4, 2007
  1. Hello ? I read every instruction and I want to someone to look at My HJT Log.
    My problem is: I can't print any files. I tried troubleshoot but it couldn't helped me. And I think my computer infected with bad things.

    Anyway, Here's my attachment:
    AVG Spyware didn't get anythings because I always used it.
    AVG Antirootkit didn't get any bad things.

    View attachment 20696

    View attachment 20697
     
  2. momok

    momok TS Rookie Posts: 2,265

    Hi,

    Both your logs look clean. I would suspect a hardware or driver problem. I've thus moved your post to the relevant forums.

    Regards,
    Your friendly momok =)
     
  3. neowing

    neowing TS Booster Topic Starter Posts: 288

    I see. However, when I tried to print my documents, the Printer quick start pop up and said there is an error in print and cannot print out. Also, I have tried connect and disconnect USB and turn on and off again many times. Finally, printer is working but it stopped after 2 lines of printing.


    My Printer information:

    HP DeskJet 932C

    Anyone have any idea ? I have to use it as soon as possible.
     
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